RT

Richard T. 5 months ago

Rating

Great

  • Appointment

    Average
  • Reception

    Poor
  • Cleanliness

    Excellent
  • Care

    Excellent
  • Respect

    Excellent
  • Seen On Time

    Great

Back to the 'Bad Old Days'

This was once a perfect example of how a rural practice should serve its patients. Sadly, whilst the GPS, Medical Professional and Pharmacy remain 1st Class. THATS OF LITLLE COMFORT IF YOU CANT ACCESS THEM! The Practice is now heading back the bad old days of the 1980's. In short, the Reception Staff are insensitive, condescending and dismissive. As in days past (see above) their attitude is becoming a real barrier to accessing a GP in times of need. They have no medical knowledge, but refuse to prioritise Patients based on they needs they present. In short, how long before we return to the condition where front desk staff become an unacceptable barrier to accessing medical advice based on need?

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