Grove Village Medical Centre

I struggled to secure an appointment at this practice. When I required access to my medical records for a referral through private insurance, I was informed it would take 28 days just to process the..

The reception staff were unhelpful and ended the call abruptly during our discussion.

I have observed several comments from others regarding the approach of the receptionist handling telephone inquiries. This individual comes across as dismissive, argumentative, and discourteous,..

My entire family have been with this valued practice for nearly two and a half decades, spanning a quarter of a century. The clinical team and their staff have consistently been kind and helpful...

A really lovely surgery. The clinician was thorough and attentive to my needs. :)

I've noticed some reviews here mentioning concerns about reception or clinical staff behaviour in relation to ethnicity, and I find this frustrating. Can people please refrain from attributing every..

A member of the reception team made an inappropriate remark regarding my partner's personal circumstances that went beyond what was acceptable.

This practice has provided me with an extremely disappointing experience. The front desk staff were unhelpful and difficult to work with. Additionally, the clinical team took an unusually long time..

Excellent care from the pharmacist at the practice today. They were very thorough, explained everything clearly, and provided helpful advice regarding my treatment options.

I have been attending this practice for a considerable time and feel the standard of care has declined. There is a particular member of the reception team whose manner I find quite unwelcoming,..

I attend my local surgery on a regular basis for mental health assessments as part of my ongoing care. I had an appointment recently and was seen by a clinical practitioner who was extremely..

I have found this GP surgery to be deeply unsatisfactory throughout my time as a patient. The reception team has consistently demonstrated poor communication skills, frequently making errors with..

I would not recommend this medical centre based on my interactions with the front desk team. The booking process and punctuality are regularly problematic, and issues tend not to be resolved..

The reception staff were unhelpful and dismissive during my recent experience. I waited in the queue from early morning, but the system kept indicating the surgery was closed. When I eventually got..

I arrived late for my appointment and telephoned ahead to notify the practice. The receptionist responded in an unhelpful manner, stating that the clinician would not be able to see me. She did not..

The clinician I saw was absolutely amazing! They have been my rock over the past few months. So caring and helpful.

I would like to give my 5 star review to the clinician I saw! This person has demonstrated their dedication to work as a health professional, they're open minded and what's most important they..

The receptionist at this location consistently displays an unhelpful demeanor and maintains a negative attitude toward patients. Their interactions are unpleasant and lack the support one would..

Not satisfactory. One clinician appears to be extremely busy and tends to keep patients waiting at the entrance with minimal time allocated for consultations.

They have declined to prescribe a medication that I consider essential to my health and wellbeing.