Bryntirion Surgery

Bad receptionist

Not polite receptionist in morning when I had to queue to book appointment due to hanging on phone 40 mins day before only to be told all appointments had gone, Made appointment went back for appointment 20 minutes early booking machine said I was to early to book in receptionist said that's OK sit down one hours fifteen minutes later people were going to see doctor that I new were behind me in the queue in the morning went to another receptionist and said I been waiting all this time she asked my name and said yes your booked in, ten minutes later I was called in by the doctor, I said are you running late he said no in fact I had only booked in on his fomputor ten minutes ago. The receptionist had not marked me down has being there and the second receptionist covered gor her by just saying yes your booked when it was only then I was booked in all together I was there over one and hafe hours due to the receptionist. This is not the girst time either