Parcliffe Medical Centre

It is extremely difficult to obtain an appointment at this practice. When attempting to call at opening time, the phone line becomes unavailable, making it impossible to reach anyone or schedule a..

As a patient with a serious health condition who relocated to a practice closer to home for convenience during treatment, I have found this surgery to be excellent. The staff have consistently been..

We relocated to this practice in January and it proved to be an excellent choice. We would strongly encourage others to consider it. The reception staff and clinical team members have consistently..

I relocated to the area a year ago and have been very pleased with the standard of care provided by all members of the clinical and administrative team. I was particularly grateful for the..

After spending over an hour on the phone waiting to book an appointment for my young child, I was informed that an in-person visit would not be available unless a specific test was obtained first. I..

I have been managing some persistent health concerns that have required frequent appointments and consultations over the past several months. The entire team at Parkcliffe, including both clinical..

The team members are approachable and supportive. They consistently make an effort to understand your needs in a way that leaves you feeling unhurried and valued. The reception staff are..

Why does my position in the call queue seem to move backwards rather than forwards? I was sitting at number 4 for approximately 5 minutes, and then it indicated I had moved to number 6 instead...

Disappointing experience overall. While some of the reception team members are pleasant and accommodating, there is one staff member whose manner came across as quite abrupt and lacking in empathy...

The appointment system appears to be quite restrictive, with availability seeming limited throughout the day. When attempting to book at various times, slots do not appear to be accessible, and the..

I've had a consistently positive experience so far. The practice offers same-day appointments and demonstrates flexibility with scheduling. The reception staff have been courteous throughout my..

I attempted to secure an appointment over a three-week period without success. On my most recent attempt, I called early in the morning and was informed that all available slots had been allocated...

The level of care and communication provided fell significantly short of expectations. It is concerning that individuals in healthcare roles did not demonstrate the compassion or professionalism one..

I recently needed to visit the surgery for several health concerns, despite not having used the practice frequently in the past. I anticipated there might be some challenges given the pressures..

This practice appears to be operating in a manner that raises concerns about how they manage patient prescriptions. I have been attempting for several months to obtain a prescription for a..

Joined this practice a couple of weeks ago after many years at another surgery. The reception team, nursing staff and clinical team have all been excellent and very efficient. I have been seen by..

Phone lines are difficult to get through, with lengthy queues regularly experienced. There appears to be a requirement to answer multiple questions before accessing clinical appointments, and..

Disappointed - submitted a formal complaint that remained unacknowledged after several weeks. If you are experiencing hormonal changes, the clinical team appears to lack sufficient understanding of..

I have nothing but high praise for this practice. The reception team are courteous and accommodating. I can consistently get an appointment on the day I request one. The clinical staff are pleasant..

The reception staff have consistently been very supportive and accommodating. I'm usually able to secure an appointment at a time that suits my needs. The clinical practitioners generally..