NH

Nikki H. 6 years ago • From Google

Rating

Bad

Bernadette saves the day at terrible surgery

Bernadette, the surgery manager, is the sole bright spot in this otherwise frustrating experience. Throughout my pregnancy at this surgery, I've encountered numerous challenges. When attempting to schedule a 16-week midwife appointment, I was offered a date three weeks later, which would have been completely inappropriate. My workplace requires a MATB1 form confirming my pregnancy by 25 weeks. I was initially told I could obtain this from a midwife or my doctor by simply calling and collecting it the next day, especially since he was the one who initially referred me for an early 7-week scan. Following the advised procedure, I called during the doctor's limited 30-minute window to request this essential work document. Instead of help, Dr. Chandralingam interrupted me, talked over me, and then accused me of being rude and not listening. This is absolutely not the kind of treatment a first-time expectant mother should receive.

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