The Junction Surgery

We abandoned this medical practice around 3-4 years back due to their significant error in postponing my wife's ovarian cancer diagnosis. Personally, I consulted them 5 years ago regarding a..

Absolutely dreadful facility... and equally awful medical staff... scheduling an appointment is an endless ordeal and the front desk personnel show zero concern for patients... I'm definitely..

Always reliable and supportive, this medical facility has consistently met my needs. The personnel are courteous, and the healthcare professionals—both physicians and nursing staff—provide excellent..

Getting an appointment or communicating with this medical practice is incredibly frustrating and seemingly impossible

Convenient scheduling and friendly personnel. The only drawback is the limited parking area.

Dr. David is an exceptional physician, truly the top medical professional I've encountered at this clinic location.

Complete waste of medical professionals. I've visited this practice three times regarding my hypertension, and they've done absolutely nothing to address or improve my condition.

It's no surprise cancer prevalence is rising when medical practices like this exist. Getting a same-day consultation or even reaching someone by phone seems virtually impossible, yet vaccine..

Disappointing. I rarely share my thoughts on services, but this demands attention. Medically, everything seems fine, yet navigating their front desk is a nightmare. The receptionists are..

I've been a patient at this medical practice since childhood, and now at 45, I'm actively seeking a more competent healthcare provider. What was once an excellent surgery has devolved into an..

This medical practice is an absolute disaster! Managing my elderly mother's COPD is incredibly challenging when their phone lines are constantly dropping calls, and obtaining an urgent nebuliser..

I've been receiving medical care at this practice for nearly three decades and firmly believe that finding physicians as compassionate would be challenging. While I acknowledge the extended wait..

Absolutely absurd customer service! I attempted to call repeatedly, over 60 times between 8am and 8:30am, but couldn't even navigate through the menu options due to the overwhelmingly congested..

Completely worthless. Booking an appointment is impossible (assuming you even manage to get through on the phone!) And obtaining prescriptions? Forget about it. Without a doubt, this is the most..

While many complaints circulate about reception staff and waiting periods, my primary concern with this GP practice actually lies with the physicians themselves. I have intricate health..

I've consistently had positive interactions with the staff, who have always been delightful. I believe any negative reviews are unfair, and I encourage people to give the employees a fair chance...

Typical General Practice Clinic. Crowded yet maintaining a welcoming atmosphere.

Been stuck on hold multiple times today, and each call gets disconnected without warning - extremely frustrating customer service experience with your phone support system

The medical facilities at Alkrington and Junction have significantly deteriorated following the retirement of the previous partner physicians. Unlike Dr. Thomason, who was attentive and patient, the..

Attempting to connect via phone is an absolute nightmare. I wasted an entire day attempting to reach them, continuously encountering the same automated message about "high call volume" which..