Parc Canol Surgery

A complete and utter disaster! An absolute embarrassment to the National Health Service.

Fantastic service! I submitted a consultation request on Friday and by this morning I had my prescribed medication. Completely satisfied with the process.

I visited and seen a new lady dark hair in reception, welcoming and a nice change from previous rude lady I seen the emergency doctor Anne Ueberhorst Who was so thorough and very professional..

It's frustrating to contact the clinic at 8am on a Monday, being first in line, and having to explain that my wife is in severe pain and struggling to walk, only to be directed to an e-consult form..

Trying to schedule an appointment by phone in the morning means enduring an absurdly long wait time of nearly an hour, which is completely unacceptable.

During my latest blood draw, Shaunna once again demonstrated her exceptional skill in handling patients like myself who struggle with needle anxiety. Her compassionate approach and understanding..

I had an incredible encounter with Dr. Hannant. Although my visit was specifically about asthma, she was comprehensive and meticulous in her examination. When I inquired whether she focused solely..

The front desk staff could greatly benefit from improved customer service training, focusing on treating patients with dignity, empathy, and professionalism instead of displaying condescending and..

Completely useless - they never pick up the phone, and when you finally manage to get through, they flatly deny scheduling an appointment despite you waiting since their opening hours. The customer..

A truly exceptional and deeply personalized consultation today with Dr Peser that was both insightful and engaging. Much appreciation.

I consistently receive prompt assistance through the GP consult and appreciate how much easier it is compared to being placed on hold during a phone call.

I seldom visit the Parc Canol medical center and was anticipating a challenging experience trying to secure a timeslot during the peak morning period, potentially being scheduled for a distant date..

Completely unacceptable experience from start to finish. I endured a 15-minute wait just to initially connect with someone, then was forced to verify my personal details before being left on hold..

In spite of the critical feedback online, I've consistently been able to secure a phone consultation, and I've found the overall service to be satisfactory. The front desk employees have..

Utterly repulsive. I recently contacted them while battling a high temperature. Sniffling and congested, I was directed to a pharmacy. The pharmacy offered no assistance. They then suggested seeing..

Recently moved to this neighborhood. Exceptional customer support and incredibly accommodating staff :)

Impossible to get an appointment. The front desk staff are discourteous and unhelpful. This is absolutely the most terrible medical practice I've ever encountered.

I've been utilizing the eConsult platform for 12 months now. Every time I've used it, I've received prompt and helpful replies within a day. While I would ideally prefer an in-person doctor's..

Quite possibly the most discourteous front desk staff member I've ever encountered in my life is employed at this establishment.

Despite encountering some small challenges, Parc Canol surgery has been incredibly supportive for my son and me during our most challenging moments.