The Exchange Surgery

A clinician responded promptly to an online message and arranged a face-to-face appointment almost immediately, with a same-day referral to hospital services. The appointment was reassuring and..

Tidy, well-organised and knowledgeable!

We feel very fortunate to have access to such an outstanding medical practice. The reception team are wonderful and consistently helpful, while the clinical staff demonstrate genuine care and..

The team at the practice are consistently welcoming and create a comfortable atmosphere for patients. They regularly go out of their way to help and deliver excellent care, with particular praise..

I encountered a GP who demonstrated thoughtful and capable practice. Their ability to balance medical knowledge with clear communication and genuine empathy made a meaningful difference in how..

The clinician provided excellent care. They took time to thoroughly explain my scan results in a comprehensive manner.

The nursing staff member was welcoming and provided helpful guidance regarding my health concerns.

I found it difficult to arrange an in-person appointment ahead of time, as only telephone consultations were available. The practice operates a same-day booking system requiring arrival at 8am with..

The healthcare professional I consulted was professional and approachable, with a warm demeanor. I described my concerns during the appointment, she conducted an examination, and provided guidance..

I don't often take the time to leave reviews when I should, particularly for positive experiences, so I'm pleased to be writing this now. The GP I see is outstanding and represents the best medical..

This is the finest NHS practice I've come across...! The team provided genuinely welcoming and supportive care, with quick and efficient responses - truly excellent.

I recently relocated to the area and was given a recommendation for this practice. I had the opportunity to visit for the first time this week and was very pleased with my experience. The..

The service lacked warmth and attentiveness.

I attended an appointment in the morning for urgent medical consultation, which was my first visit to this practice. The receptionist on the ground floor was quite unwelcoming and unhelpful. I found..

An excellent GP practice. I switched from my previous surgery because I was unable to secure an appointment for several weeks. After registering with this practice, my medical records were..

I didn't have to wait long and the healthcare professional was very friendly and helped me feel at ease. A very pleasant experience.

I recently switched to this practice after being dissatisfied with my previous one. I cannot speak highly enough of this surgery. The front desk team are exceptionally welcoming and I have..

The care provided at this practice is of a high standard. Getting an appointment within a reasonable timeframe is straightforward, and the reception team are excellent at arranging earlier slots..

Their main concern is tick boxes so they can show they are doing their job. At 61 i had to request to have a PSA test where most countries in Europe ask you to have one done yearly after you reach..

Thank you so much Sahra for your feedback, Dr Joynson was very happy to read it.