Cambridge Avenue Medical Centre
Glenda C. one year ago • From Google
Excellent
Better procedures make a real difference
I have been attending this surgery for approximately four decades, and while there have been periods of variation in service quality, I currently believe the practice is functioning at its best level to date. The care I have received recently has been of a high standard, which I attribute partly to changes in the leadership structure and partly to the enhanced operational processes that have been implemented through the new triage approach. This positive development is well deserved.
The nursing staff member provided excellent care during my son's recent respiratory health review. They made a genuine effort to communicate directly with him and understand his perspective, making..
Cambridge Avenue Medical Centre
Alexandra R.
I recently registered with this surgery after experiencing difficulties with my previous healthcare provider, and I cannot speak highly enough of this practice. The entire team is wonderful and..
Cambridge Avenue Medical Centre
mike p.
I visited the practice in early 2020 with concerns about a health matter and was scheduled for an ultrasound scan. I was informed the appointment would be arranged within approximately three weeks...
Cambridge Avenue Medical Centre
galileo f.
The clinical staff at this practice left much to be desired. The overall service quality fell short of expectations. It appears that administrative responses may be prioritised over patient contact..
Cambridge Avenue Medical Centre
-Philip T.
If I receive all of my medications each month, I will be quite satisfied.
Cambridge Avenue Medical Centre
Hayley C.
I genuinely have no complaints about this medical practice. The online appointment system has been reliable and consistently works well for me. I've always managed to secure appointments for my..
Cambridge Avenue Medical Centre
Jeff B.
This practice has been instrumental in my care for three decades. Over the last couple of years, securing appointments has proven challenging, though this appears to be a widespread issue across..
Cambridge Avenue Medical Centre
Claire C.
I'm puzzled by the complaints I see about this practice. It's excellent. The online health questionnaire system typically receives quick responses and appointments are arranged promptly. The..
Cambridge Avenue Medical Centre
Keith B.
It was extremely difficult to reach the medical centre by phone. Due to mobility difficulties, I made the effort to visit in person, but was informed that no appointments were available and was..
Cambridge Avenue Medical Centre
Sharon S.
The triage process proved to be quite beneficial, with both individuals receiving the support they needed and leaving satisfied with the outcome.
Cambridge Avenue Medical Centre
Kate L.
The service I received was extremely disappointing. It required multiple follow-ups and considerable time spent attempting to reach the practice to obtain an important document following a..
Cambridge Avenue Medical Centre
paul d.
Excellent clinical staff with no problems obtaining treatments. Appointment availability can be somewhat inconsistent when calling ahead, though this is fairly common. I would suggest this practice..
Cambridge Avenue Medical Centre
Diane V.
Over time, the quality of care at this practice appears to have declined. I am finding it increasingly difficult to arrange in-person appointments, which is particularly challenging given my health..
Cambridge Avenue Medical Centre
Gwendoline (.
The practice is conveniently situated and is currently undergoing refurbishment while remaining fully operational. Some entrances are located at the rear and accessed via a paved pathway, which..
Cambridge Avenue Medical Centre
Callum T.
The practice demonstrated exceptional care and support for my grandfather during a difficult period when he was experiencing health challenges following a significant personal loss.
Cambridge Avenue Medical Centre
Ryan J.
This feedback concerns the Cambridge Avenue Medical Centre appointment booking system rather than clinical staff: After managing to get through on the phone following repeated 'User Busy' messages..
Cambridge Avenue Medical Centre
Ash P.
The telephone line is consistently engaged and has remained so for an extended period, making it difficult to secure an appointment. The practice appears to be significantly oversubscribed. When an..
Cambridge Avenue Medical Centre
Paul P.
This review is regarding my father. He contacted the surgery today and was informed that there were no available appointments with medical staff. He was advised to attend the accident and emergency..
Cambridge Avenue Medical Centre
Corinne M.
Recently joined this practice and have attended several appointments so far. The team have consistently demonstrated helpfulness and provided clear information throughout my visits. While the NHS..
Cambridge Avenue Medical Centre
Katie S.
I spoke with someone at the practice who I believed to be a medical professional, but it turned out they were a receptionist without medical training. I was disappointed to find myself discussing my..
Cambridge Avenue Medical Centre
Ian F.