VG

Veronica G. 7 years ago • From Google

Rating

Bad

Bleeding and Dismissed at Holland Park Surgery

Would give zero stars if possible. Approximately a month back, I suffered a severe hand injury and sought medical attention at the clinic before heading to the emergency room. The receptionist with a shaved head callously demanded that I 'stop bleeding everywhere' as my wound saturated my improvised bandage. Despite this horrific encounter, I initially intended to register Holland Park Surgery as my primary healthcare provider due to its proximity to my workplace. The same staff member dismissively rolled her eyes, informing me that I resided outside their catchment area, but grudgingly suggested I could still apply and see if the doctors might accept me. Given such abysmal treatment, I'm absolutely certain I'll seek registration elsewhere. I'm deeply concerned about how this appalling reception might intimidate or discourage someone in an even more vulnerable state than myself. Absolutely unacceptable.

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