Holland Park Surgery
Veronica G. 7 years ago • From Google
Bad
Bleeding and Dismissed at Holland Park Surgery
Would give zero stars if possible. Approximately a month back, I suffered a severe hand injury and sought medical attention at the clinic before heading to the emergency room. The receptionist with a shaved head callously demanded that I 'stop bleeding everywhere' as my wound saturated my improvised bandage. Despite this horrific encounter, I initially intended to register Holland Park Surgery as my primary healthcare provider due to its proximity to my workplace. The same staff member dismissively rolled her eyes, informing me that I resided outside their catchment area, but grudgingly suggested I could still apply and see if the doctors might accept me. Given such abysmal treatment, I'm absolutely certain I'll seek registration elsewhere. I'm deeply concerned about how this appalling reception might intimidate or discourage someone in an even more vulnerable state than myself. Absolutely unacceptable.
Initial experience: unhelpful staff, indifference, discourteous behavior, tedious sign-up procedure, and zero problem resolution. Definitely a disappointing beginning.
Holland Park Surgery
Zeyang Z.
The medical staff are truly exceptional!!! Incredibly compassionate and skilled professionals who demonstrate remarkable empathy, I experienced their care during an evening appointment. The..
Holland Park Surgery
Adam P.
It's reassuring to see other reviews that validate my experience. The front desk staff member who handled my call was extremely discourteous during my scheduling attempt. Despite this unpleasant..
Holland Park Surgery
maurizio m.
Exceptional customer care with friendly and supportive staff, from the front desk personnel to the medical professionals.
Holland Park Surgery
charlie w.
Holland Park Park Surgery stands out as an exceptionally well-run medical facility. Its personnel demonstrate remarkable professionalism, offering compassionate and skilled care to patients. The..
Holland Park Surgery
Grace L.
This general practice stands out as the most exceptional I've experienced in the UK, with staff from the front desk to the physicians displaying remarkable compassion. When you contact them, they..
Holland Park Surgery
Elena V.
Hands down the most discourteous and least supportive front desk staff I have ever encountered.
Holland Park Surgery
Em R.
I recently signed up and have been thoroughly impressed. The telephone consultation with the physician was excellent. While the front desk staff could enhance their professionalism—such as avoiding..
Holland Park Surgery
Anonymous A.
Oh my goodness, the negative reviews about Holland Park Surgery's receptionists are absolutely spot on! I previously raised concerns with the Practice Manager regarding unprofessional treatment of..
Holland Park Surgery
Alejandro (.
Exceptional care received at this medical facility during my 13:30 appointment on Friday, March 28th, 2025. The front desk staff were incredibly welcoming and supportive. Despite being warned about..
Holland Park Surgery
Sharmando C.
Impeccably tidy space... Maria was incredibly friendly and welcoming...
Holland Park Surgery
Jess W.
Truly exceptional service and compassionate healthcare - I'm thoroughly impressed beyond words! Coming from a loyal family who has trusted this practice for three generations, I'm incredibly thankful!
Holland Park Surgery
Elísabet h.
I can't comprehend the negative feedback about this practice. Without a doubt, this is the most exceptional general practitioner service I've experienced in London. The staff consistently..
Holland Park Surgery
Hathor 5.
The receptionists' rudeness is absolutely shocking. I can't comprehend why management isn't addressing this issue! It's deeply disappointing because most GPs are actually competent. Except Dr Bala..
Holland Park Surgery
Anastasia D.
The front desk staff are completely unhelpful. They constantly emphasize being at full capacity (despite doctors having scheduled patients) and provide inaccurate information about test results...
Holland Park Surgery
Joanna J.
The front desk staff member, Yasmin, displayed an extremely unwelcoming and aggressive demeanor. It's perplexing why the leadership permits such unprofessional conduct from their employee.
Holland Park Surgery
Rasa B.
Upon signing up at this centre, I concur with previous remarks - the front desk personnel are absolutely appalling. Never in my entire life have I encountered such rudeness and arrogance from..
Holland Park Surgery
Natalie K.
Absolutely terrible receptionist! She requires immediate training or reassignment to a role that doesn't involve direct client interaction. I wasted half an hour attempting to schedule routine..
Holland Park Surgery
Tsvetomira L.
I've been fortunate to receive medical treatment from Dr. Ellie Harbison GPST1 at Holland Park Surgery, and her outstanding care truly deserves the highest praise. Dr. Harbison skillfully blends..
Holland Park Surgery
Hannah H.
This medical practice is utterly repulsive and chaotic - their service is abysmal. If a zero-star rating were possible, I'd choose it. From the front desk to the administrative staff (Leah and..
Holland Park Surgery
Altavoir A.