Walm Lane Surgery

I cannot express my gratitude strongly enough for the outstanding care and compassion I have experienced since becoming a patient at this practice. The clinical team has been remarkably supportive..

I would rate this surgery highly overall, however it is significantly let down by one particular male clinician who, in my opinion, appeared insufficiently qualified for their role. I had a..

I believe the entire staff at this practice are wonderful. The front desk team consistently demonstrate helpfulness and support. The clinical professionals are equally impressive.

I have been a patient at this practice for several years and have generally found the team to be approachable and supportive. Now that I am abroad, I look back on my time there with fondness and..

The reception staff demonstrated genuine care and attentiveness during our visit today. The clinician who consulted with my elderly mother provided excellent care and support. This is a good..

The team demonstrated excellent support and courtesy throughout my visit. They were consistently willing to assist and I found all the guidance they offered to be valuable. I am very grateful for..

The reception staff demonstrated behaviour that was discourteous and fell short of professional standards.

The reception team's manner was unwelcoming and unhelpful, with an air of arrogance and a lack of adequate training. Apart from this, the practice itself functions well.

This experience has been extremely frustrating. The reception team has not met expectations. The clinical approach taken has felt unhelpful, with concerns that treatment has been limited to..

I have generally had positive experiences with this practice. When I experienced significant weight loss, the clinician appropriately raised concerns and arranged comprehensive testing including..

The reception staff demonstrated poor professionalism and discourteous behaviour. I would recommend considering alternative GP practices.

I had a positive interaction with the reception team today, and they provided excellent assistance. The staff member I spoke with was very attentive and went out of their way to help address my..

The appointment booking window to call for a routine visit is extremely narrow, lasting only 15 minutes (8.45-9.00 am), and in practice appears to be even shorter as the queuing message rarely comes..

Having relocated multiple times throughout my years in the area and registered with various medical practices, I found this particular surgery to lack a welcoming atmosphere. I frequently left..

Outstanding healthcare professionals and administrative team. Exceptional practice.

The front desk team consistently demonstrates helpfulness and understanding, and my interactions with the clinical staff have been consistently positive and compassionate. I was apprehensive about..

The practice appears to receive considerable criticism from some patients, though my own experiences have consistently been positive.

It was difficult to depart from my long-standing relationship with the practice following my relocation. Throughout my many years as a patient, the care and service provided have consistently been..

I have been attending this practice for over six decades. Throughout my time as a patient, I have consistently found the reception team to be professional and conscientious in their approach to..

The receptionist provided excellent support during my initial registration, offering clear guidance on the registration process, appointment booking procedures, and how to navigate the online..