FJ

Fay J. one year ago • From Google

Rating

Bad

Bloods never done despite multiple September visits

The service has deteriorated significantly this year, despite being excellent when we first registered. I requested a referral in August and was advised to have blood work done first, so I scheduled an appointment for early September. I attended three blood tests that month and followed up on the referral status in late October, only to discover that the required tests had not been completed—only blood work for a separate issue had been carried out. There have been consistent delays in obtaining appointments for consultations regarding respiratory concerns and low oxygen levels. This week I was given a review date for my consultation that is six days away, which feels like an unreasonably long wait given my symptoms. The approach seems to be one of waiting to see if the condition resolves on its own rather than providing timely intervention. Additionally, I have previously raised concerns about a comment made by a staff member regarding my teenage daughter's weight during one of my own appointments. This was particularly inappropriate given that my daughter was experiencing significant mental health difficulties at that time and had not previously been seen by this staff member.

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