Townfield Doctors Surgery

Waited for an hour with absolutely no response. I'm left with nothing but a completely negative impression and zero stars to give.

Ashlenta (assuming I've got the name right) at the front desk was incredibly supportive and went above and beyond to assist me.

Every single time I've consulted the physicians at Townfield Surgery, the entire team and doctors have been incredibly supportive, understanding, compassionate, and consistently go above and beyond..

I've been subjected to a mind-numbing musical loop for half an hour while waiting, stuck as the first caller in the queue. I'm attempting to assist someone who frequently criticizes this medical..

The reception team, particularly Claire, provides outstanding service. Her politeness and willingness to assist are exceptional, and she consistently demonstrates that no request is too challenging..

1. Your customer service is terrible - impossible to reach by phone, terrible internet connection, and extremely slow response times. 2. Scheduling an appointment is a nightmare, and when you do..

I am genuinely impressed by the exceptional care and assistance provided by the team at Townfield medical practice. Claire, in particular, stands out for her consistently outstanding support and..

Marta exceeded expectations during our consultation, demonstrating exceptional professionalism and compassion. Her approach was incredibly warm and encouraging. If you're seeking assistance, I..

Absolute nightmare of a general practice in London. The staff are incredibly discourteous, bordering on discriminatory in their interactions. You'll be lucky to see a doctor within an hour of your..

Exceptional medical procedure! Whenever I require documentation, paperwork, or a referral, they handle it promptly and efficiently. Incredible patient care and support!

Dr. Ramasamy consistently demonstrates professionalism, politeness, and attentiveness, earning a full five-star rating from me. The front desk personnel and nursing staff are equally compassionate,..

Despite numerous negative reviews, I must acknowledge that while services were previously subpar, most issues have since been addressed. Booking appointments through "patches" is now significantly..

An absolutely revolting healthcare facility where a disabled patient with diabetes is being completely neglected. A woman missing a limb is unable to obtain her critical diabetes medication, with her..

I had a scheduled visit on March 20th, and unfortunately, the nurse was unavailable, which I understood. However, I was deeply frustrated by the staff's attitude when they claimed they had sent me a..

I have been associated with this medical practice for nearly two decades, and the quality of service has dramatically deteriorated since Dr Saleh's departure. The physicians are dismissive, hurried,..

The staff provided top-notch assistance, and I was impressed by how quickly I was attended to with practically no delay.

Went for a review on medication that I regularly take, doctor didn’t really knew much about what tablets I was on and didn’t ask if I had any concerns just want me in and out. There were reminder..

Friendly and supportive medical team, with a welcoming and attentive doctor.

I'm new to this medical practice, and my initial experience has been far from satisfactory. The surgery's waiting area is uncomfortably warm, exceeding 25°, making it nearly impossible to breathe. As..

Once again, a delightful experience at the clinic with the consistently friendly and supportive staff - special thanks to Daisy and Claire