YE

Y E. 3 years ago • From Google

Rating

Bad

Booking a nightmare for elderly patients

I'm reluctant to post a negative critique, but I concur with the other one-star ratings. Scheduling an appointment is an incredibly challenging process, and the front desk staff display a dismissive attitude that seems particularly insensitive towards vulnerable, elderly, or unwell patients (especially when family members are trying to book on their behalf). While it's clear they're likely operating with limited resources and the reception staff are probably underpaid, they don't even make an effort to appear sympathetic. The entire experience is both infuriating and disheartening.

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