GS

Govinda S. 2 years ago • From Google

Rating

Bad

Booking an appointment was frustratingly difficult

My recent experience trying to book an appointment was quite unsatisfactory. Obtaining an available time slot turned out to be a challenging process, characterized by considerable waiting periods and inadequate information sharing. My dealings with the team demonstrated what appeared to be a shortfall in professional standards, with responses that fell short of being constructive, and a number of mistakes that occurred during the process. These encounters have caused me to have concerns about the general effectiveness and the quality of care provided at this practice.

Haxby and Wigginton Health Centre

2 years ago

Hello Govinda Thank you for you review. I am sorry to hear that your experience of our practice did not meet your expectations. If you would like to email your concerns to us at [email protected] I will be happy to investigate this for you. Kind regards Karen Walton Patient Experience Administrator

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