Morecambe Surgery
CC
Cindy C. 2 years ago • From Google
Bad
I would advise against attending this surgery, particularly when locum staff are present, as I felt the care provided was inadequate and dismissive. I was initially told my weight changes indicated a specific eating condition, but after multiple visits with ongoing discomfort, I was given various explanations including a viral infection and muscular issues, with repeated anti-inflammatory prescriptions. Following admission, I received a diagnosis of inflammatory bowel disease, though I later learned the prescribed medication had caused stomach ulceration. Upon discharge, I requested a referral for nutritional support, which I was told would be arranged, but no referral materialised within two weeks. During a subsequent appointment regarding medication side effects affecting my sleep, I spoke with a staff member who suggested I research sleep hygiene techniques online. When I expressed concern that this advice seemed insufficient and mentioned my NHS background, I felt dismissed rather than supported. The staff member suggested that if I was unhappy with the care, I should seek private treatment instead. Given that I experience anxiety and depression, I found this response unhelpful and potentially harmful. When I asked for the staff member's name, the conversation ended abruptly. Overall, I believe this practice has made multiple errors in my care. My hospital specialist subsequently indicated that my management at this surgery had been inadequate and expressed willingness to provide documentation regarding their assessment. I am now considering formal action regarding these concerns.
M O.