Ashburn Medical Centre
Michelle N. 3 years ago • From Google
Poor
Booking appointments has become nearly impossible here
Securing an appointment at this practice has become increasingly challenging. While access has always presented difficulties, the situation has noticeably deteriorated. Telephone contact involves minimal personal engagement, and I have been unable to see my regular clinician for an extended period despite persistent attempts. When I do eventually get through, available slots have already been taken. This is particularly disappointing given that I previously maintained continuity of care with the same healthcare professional for over a decade, during which my health and wellbeing were well-managed. Regular consultations made a substantial positive difference to my overall condition. I recognise that recent circumstances have impacted healthcare services broadly, yet maintaining consistent care and ensuring adequate appointment availability should remain a priority. It would be greatly beneficial if the practice could restore its previous standards of patient care, which were genuinely exceptional. I believe my current health situation has been directly affected by the reduced access to regular appointments. I sincerely hope improvements can be made, particularly given that this is an established practice with deep roots in the community. My family has been registered here for many decades. While I understand change may be difficult to implement, it would be regrettable if the current trajectory continues and affects the practice's viability. The impact on patients, clinicians, and all staff would be significant.
Unsatisfactory experience. I rarely visit medical practices and only registered at this surgery nine months ago, but each visit has presented difficulties. I have frequently received inaccurate..
Ashburn Medical Centre
Cheryl M.
Seen by a member of the clinical team today for a routine screening appointment. Very caring and supportive throughout, with helpful advice provided to ensure my comfort during the procedure. My..
Ashburn Medical Centre
omar a.
I have had a disappointing experience at this medical facility.
Ashburn Medical Centre
Chris G.
I contacted the practice late one afternoon requesting an appointment and was given a time for early the following week. I arranged to take time away from work and arrived several minutes before the..
Ashburn Medical Centre
Sanjaya R.
The appointment experience fell short of expectations. It would have been preferable to seek care elsewhere.
Ashburn Medical Centre
Michelle N.
Securing an appointment at this practice has become increasingly challenging. While access has always presented difficulties, the situation has noticeably deteriorated. Telephone contact involves..
Ashburn Medical Centre
Trevor H.
Quick appointment for the vaccination. The team were friendly and accommodating despite it being a hectic time of day.
Ashburn Medical Centre
Learn S.
The standard of care provided is disappointing. When you request assistance with one issue, you often receive a different response than expected. The reception team appears reluctant to schedule..
Ashburn Medical Centre
Welsh. d.
Today's appointment felt like a deeply troubling experience. If you have elderly or vulnerable family members, I would strongly recommend accompanying them to their appointments. My 85-year-old..
Ashburn Medical Centre
Antony B.
The medical professionals at this practice are among the best I've encountered, demonstrating excellent professionalism and helpfulness throughout my care. The reception staff are equally impressive..
Ashburn Medical Centre
Kaylie C.
Disappointing experience. I was instructed to phone and arrange an appointment, which I did. I called at 8am and waited in the queue for approximately 30 minutes, only to be told that no..
Ashburn Medical Centre
Ljimuk L.
I attempted to schedule an appointment this morning but was informed that all available slots for that day had already been allocated and advance bookings were not being accepted. I was advised to..
Ashburn Medical Centre
nikita c.
The practice was not helpful with my needs.
Ashburn Medical Centre
Ewelina T.
This practice has been very disappointing. There have been ongoing issues with my visits. On a recent occasion, I received a prescription that I felt was incorrect for my infant. Today when I..
Ashburn Medical Centre
Dennis P.
Struggling to secure an appointment, the experience felt quite inadequate.
Ashburn Medical Centre
Jillian C.
I have been a patient at Ashburn Medical Centre for six years and I can honestly say it is the best medical practice I have ever experienced. Throughout my time there, all members of staff, whether..
Ashburn Medical Centre
Tanya S.
I experienced poor customer service at reception. I called in the morning to follow up on an administrative form related to a recent bereavement in my family. After selecting an option for..
Ashburn Medical Centre
K S.
The team members were friendly and welcoming.
Ashburn Medical Centre
lisa l.
The staff at this practice are wonderful! Nothing seems to be too much trouble, and their helpful and friendly demeanor really makes me feel better when I visit them!
Ashburn Medical Centre
Teresa H.
This practice has not met my expectations. I felt the level of care provided was inadequate for our needs. When seeking support for a health concern, I was informed that the prescription would need..
Ashburn Medical Centre
Sam K.