CA

Claire A. 7 years ago • From Google

Rating

Bad

Booking appointments months ahead feels impossible

Called today seeking an appointment for either today or tomorrow. The earliest available slot that could be booked was several weeks away, which felt frustrating. I was advised to call at 8am the following morning to attempt booking a same-day appointment. When I mentioned that I work and wouldn't be able to make that call, this didn't change the outcome. It seems that working individuals struggle to access timely appointments. The practice might consider either limiting new patient registrations, extending opening hours to include evenings and weekends, or recruiting additional clinical staff. Many patients simply cannot take time off work to phone during standard business hours.

Other reviews for The Oaks Medical Centre