Biddlestone Health Group

I joined this practice approximately five months ago and have been very pleased with the standard of service and care provided. The reception team have been welcoming and supportive, which compares..

I had a deeply unsatisfactory experience at my recent appointment. My physical health concerns were not adequately addressed and were instead attributed to mental health factors, which I felt was..

There is little benefit in registering with this practice as appointment availability is extremely limited. On multiple occasions when I have attempted to book a consultation, the waiting times have..

Our practice is excellent. The team members are friendly and very supportive. The clinical care provided is outstanding.

Recently received a vaccination appointment that was completed quickly and smoothly.

Anyone complaining about it being difficult to get an appointment should really try living in any major city south of Leeds I've just moved back from the area after six months, one of the main..

Consistently helpful, courteous, and professional in manner. Both phone and new online booking systems function effectively for scheduling appointments.

I registered with this practice quite some time ago, but when I became unwell and required an appointment, there appeared to be difficulty locating my details on their system. They requested that I..

Extended wait times for appointments are typical throughout the NHS, though this practice does offer some weekend slots to provide additional accessibility. My visits have been straightforward, with..

I have recently switched to a new GP practice. I have experienced a couple of recent health concerns and I can honestly say that all the staff have been outstanding. The clinician I saw was very..

The clinical staff are professional and efficient. I typically receive a response within a few hours and there is always appropriate follow-up care if any concerns arise. 👍🏽

The receptionist on duty this morning demonstrated poor customer service abilities. She came across as unwelcoming and appeared reluctant to assist me. Her manner was quite discourteous. There seem..

If you're not able to offer available slots, why remain open to the public? I intend to escalate my concerns through the appropriate regulatory channels and patient advocacy services that oversee..

I have been a patient at this practice for almost a decade and have consistently experienced excellent care. Initially, I found the appointment booking system somewhat unusual, but I have come to..

Generally, the clinicians and team at this practice provide excellent care. However, my family and I found one particular appointment to be disappointing. The clinician seemed hurried and did not..

I have been in contact with the practice on multiple occasions using both telephone and online consultation methods, with clinical staff responding promptly on the same day to assess my needs and..

I attended an appointment with a member of the nursing staff who I felt was dismissive of my concerns and did not adequately address my discomfort. Rather than conducting a thorough assessment, I..

Attempted to book an appointment after experiencing an ear condition with bleeding. Visited a walk-in clinic first, where I was advised to obtain a referral from my GP. Called the surgery at 8:50,..

Managing effectively despite significant reductions in healthcare funding

I've had some rather disappointing encounters with the practice lately. The service was considerably better before the pandemic.