49 Marine Avenue Surgery

The reception team are wonderfully supportive and have shown great patience throughout my visits, and I'm very grateful for their assistance. The clinical staff have been excellent and always..

The practice appears to have declined over time, and this trend seems to have continued with recent staff additions. There have been issues with inaccurate communications being distributed. I was..

I relocated from Scotland and registered at this new medical practice. I've attended two appointments and managed to secure both on the same days I made my requests. The front desk team were..

This practice was once an excellent surgery several years ago. Currently, the standard of care falls significantly short of expectations. Issues have included blood test results from an earlier year..

I don't agree with all the critical comments. This practice has been my healthcare provider for nearly four decades, and throughout that time—from initial appointments through to consultations with..

The reception experience fell short of expectations. When I called shortly after opening, I experienced a lengthy wait of approximately 25 minutes before someone answered, only for the call to..

I have been attempting to contact the practice or obtain a repeat medication for over an hour and a half. The automated system answers the call, but selecting the available options results in being..

The practice maintains a welcoming and friendly environment, with the clinical team members providing particularly attentive and supportive care.

There are significant concerns regarding vehicles parking illegally on the marked lines outside the practice, in an area near a junction with a lower speed limit road. This parking regularly..

The team here are genuinely supportive and the appointment booking process is efficient and straightforward. I'm pleased I made the switch to this practice, as the reception staff are particularly..

The critical feedback regarding this practice does not align with my own experience. I have consistently found the clinical staff to be extremely supportive and the front desk team demonstrate..

I rarely leave reviews, but given how challenging it currently is for many people to secure appointments and access medical care, I felt compelled to praise this practice. Whenever I've required an..

It took some time to reach someone by telephone, but I was able to speak with a receptive member of the reception team who assisted me in making contact with a relevant family member to ensure..

Excellent service, couldn't ask for more helpful support.

After nearly four decades as a patient at this practice, and having registered my spouse and child with them as well, we have all decided to move elsewhere. The service was once welcoming and..

I have found it very difficult to get through to this surgery by phone. I have been trying to reach them over several days without success. Additionally, I received an appointment notification..

I have been finding it increasingly difficult to reach the practice by telephone recently. Access to the services I require seems to have become more challenging over time.

I haven't needed to visit in quite some time, but when I called today, the receptionist was exceptionally pleasant and genuinely helpful, making the interaction enjoyable. A clinician rang me..

The staff were unhelpful and discourteous, and seemed unwilling to prioritise an appointment for a young child.

Accessing appointments at this practice is quite challenging unless you are willing to see a nurse. The clinical staff members are generally of a high standard, though there has been one individual..