NA

Nadia A. 4 years ago • From Google

Rating

Poor

Booking nightmare at this gp practice

Securing a consultation is utterly challenging, with every attempt this week failing as slots vanish within moments of the 8AM opening. The reception team comes across as abrupt and unhelpful during phone interactions, making the entire process quite unpleasant. This morning, at 8:03, I attempted to complete the online form through Ask My GP, only to be blocked from submission because all available appointments had already been claimed. I'll acknowledge that the actual medical care and staff at the practice are generally excellent and compassionate. However, the appointment booking system is incredibly aggravating and seems fundamentally broken.

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