Strouts Place Medical Centre
Elpida D. 2 years ago • From Google
Bad
Booking nightmare since september
What happened to your once-excellent service? Not long ago, scheduling an appointment was swift, your reception staff were genuinely helpful and professional, and your doctors displayed compassion and empathy. Now, everything has drastically changed. Since September, I've been struggling to book an appointment, constantly being told I must call precisely at 8:30, which is impossible due to my work schedule. I submitted an appointment request a month ago, and no one has responded. When I attempted to call again, the phone line was so poor it sounded like someone was drilling inside the telephone cable. The receptionist was incredibly rude, threatening to hang up without ensuring I understood anything, and had the audacity to tell me to calm down when I tried to prevent her from disconnecting. Just imagine if I were experiencing a medical emergency... clearly, I'll be seeking care from another medical practice.
The charge for filling out the PCO medical documentation comes to £150, which feels quite steep.
Strouts Place Medical Centre
Roy M.
I just switched to this medical office and scheduling visits has been completely hassle-free for me
Strouts Place Medical Centre
marzia a.
The medical staff here, from physicians to administrative personnel, are exceptionally welcoming and kind. May they be blessed abundantly.
Strouts Place Medical Centre
Netzanet G.
Exceptional care and outstanding support from every single member of the medical team, both clinical and administrative!
Strouts Place Medical Centre
Radia A.
The medical professionals are exceptional, but the front desk personnel are absolutely terrible. They delay responding to calls for over an hour, even when they're simply socializing among..
Strouts Place Medical Centre
Poppaea R.
Streamlined consultation from start to finish, with a supportive phone scheduling experience and an incredibly smooth check-in. As someone who typically struggles with difficult-to-access veins,..
Strouts Place Medical Centre
Hannah W.
I've been registered with this medical practice for more than twelve months, and I'm thoroughly satisfied. Getting through to the front desk in the morning is straightforward, and I've consistently..
Strouts Place Medical Centre
JCTO J.
Scheduling a visit is incredibly challenging. The recently introduced paperwork procedure is completely dysfunctional. An absolute disaster of a booking system.
Strouts Place Medical Centre
90s 3.
Absolutely the most disappointing encounter during weekend out-of-hours service. Despite leaving home punctually, I was delayed by a police traffic incident, arriving 14 minutes past their strict..
Strouts Place Medical Centre
Senni 9.
Their new digital scheduling platform is completely dysfunctional! When you attempt to contact them by phone, you'll endure a 20-minute wait only to be redirected back to the same malfunctioning..
Strouts Place Medical Centre
Rosie W.
I've previously utilized this practice with satisfactory results, but my recent encounter with Dr. Andou was deeply disappointing. The website lacks any substantive information about him. He appears..
Strouts Place Medical Centre
ahamedabdul a.
Prime positioning and compassionate, attentive medical professionals
Strouts Place Medical Centre
Laurie M.
I've been a patient at Strouts Place Medical Centre for nearly two years now, and I must say the care has been exceptional. The general practitioners are compassionate and meticulous, always..
Strouts Place Medical Centre
Abul Z.
Dr. Ahmed was truly exceptional during my visit, ranking among the top medical consultations I've ever had. He welcomed me without delay, thoroughly addressed every query and concern while..
Strouts Place Medical Centre
Oona M.
If possible, I'd rate this place zero stars. While some doctors demonstrate genuine effort and care, the rest of the staff are shockingly incompetent. The receptionists are particularly abysmal -..
Strouts Place Medical Centre
Dani O.
Secured a same-day consultation with a courteous and professional physician who helped me feel comfortable during a sensitive medical check-up and thoughtfully explained everything in detail.
Strouts Place Medical Centre
abebayehu m.
Dr. Monika displays a complete lack of professionalism and basic courtesy. Her bedside manner is appalling, and she consistently demonstrates disrespect towards her patients. During my consultation,..
Strouts Place Medical Centre
Fatiha M.
Extremely courteous service with a user-friendly online booking platform. The GP was prompt in their communication and response. Much appreciated by the customer.
Strouts Place Medical Centre
S S.
ABSOLUTE WORST MEDICAL PRACTICE. I've been struggling with this surgery's communication since early morning. Initially, they instruct you to call at 8:30am, but when you do, their line perpetually..
Strouts Place Medical Centre
Charlotte W.
Getting my blood drawn was incredibly hassle-free. I was seen immediately upon arrival, and Sabrina, the phlebotomist, was both efficient and gentle. The entire procedure was so smooth and painless..
Strouts Place Medical Centre
Mohammad Z.