Grove Medical Practice

The front desk staff are incredibly kind and supportive. My primary care physician, Dr. Shepherd, is truly exceptional, and I've received outstanding care from her throughout my medical journey...

Medical professionals seem completely ignorant about Ehlers-Danlos syndrome, and I feel entirely abandoned by their lack of understanding and care.

Since their merger with another practice, the service has become utterly abysmal. Getting an appointment is a nightmare, assuming you can even reach someone on the phone. The patient care is..

Constantly packed and bustling.

Securing an appointment with your designated doctor is incredibly challenging. The practice's policy restricts patients to seeing only their assigned physician, and I was informed that the earliest..

I was a patient of this practise for three years. For the whole time I have had pain in the knees and lower legs so severe that I could not walk more than a hundred years without a stick. I was sent..

The medical team's support has been absolutely top-notch across the board. Given my multiple health challenges, every single staff member has consistently demonstrated exceptional care and..

I visited the medical practice for my initial consultation today, and I was fortunate to meet the wonderful Stephanie. She was absolutely fantastic, completely helping me relax and transforming what..

I'm truly impressed by the exceptional receptionists at this healthcare facility. Coming from London, where the staff at my previous medical practice were unbearably condescending and hypocritical,..

Privatization seems to be eroding our healthcare system, with GPs increasingly pushing patients towards private services. Ear wax removal now requires a private appointment costing £85.00 Podiatry..

The scheduling mechanism is completely dysfunctional. When you attempt to call, the system abruptly terminates the call immediately after connecting, which is incredibly exasperating after spending..

My time at Grove has been nothing short of a nightmare for both myself and my spouse. The experience was so horrendous that "terrible" doesn't even begin to capture how awful it was. I would..

I experienced an unusual illness, and the medical staff initially dismissed it as insignificant, sending me home. Surprisingly, just moments after my departure, they contacted me requesting a urine..

In the spirit of providing a balanced perspective, I'd like to highlight my recent positive encounter. I submitted an online appointment request at 8:00 AM, and by 10:36 AM, my booking was confirmed..

Appalling medical procedure where their sole focus is pushing a phone consultation, as if a physician could possibly assess my discomfort through a telecommunications device.

I'm extremely dissatisfied with this medical practice since the merger between the old exchange/grove medical practice and Cromwell place surgery. It's now impossible to get through to them. I spent..

If you have a scheduled visit, just clear your entire day... my set appointment was for 4:04 PM, yet here I am at 5:44 PM still waiting. Extremely frustrated. This is my third visit here, and the..

The physician dismissed my concerns about my infant's well-being, displaying an abrupt and impatient demeanor while quickly ending our phone conversation without addressing my questions or providing..

Impossible to book a doctor's consultation directly at the medical practice? Absolutely absurd! The phone line is perpetually congested, making scheduling an appointment a nightmare!!!! Completely..

I've been a patient at Grove medical for a decade. Dr. Moffat, my primary care physician, has consistently been exceptional - thoroughly examining my health, offering unwavering support, and..