Haigh Hall Medical Practice

I previously wrote a positive review five years ago, but I feel compelled to revise it following the recent organisational changes. I want to emphasise that this reassessment is entirely unrelated..

I waited at the surgery for over an hour with my unwell daughter. I should mention that I arrived without an appointment. I had come home from work when my daughter told me she was feeling very..

The medical professionals and front desk team were exceptionally welcoming and approachable. The overall management and organisation of the practice was excellent.

Accessibility for wheelchair users at this medical facility is inadequate and falls short of what should be expected at a healthcare venue.

This is the finest medical practice I have attended. The entire team is wonderfully kind and genuinely attentive to what patients have to say. I find it puzzling why there are unfavourable comments..

The team demonstrated exceptional warmth, compassion, and attentiveness throughout my visit.

The appointment booking system appears to be poorly designed and frustrating to use. It seems as though the process may be discouraging people from attempting to schedule appointments..

This medical practice is excellent, with staff members who are genuinely caring, kind and courteous. They take the time to treat patients as individuals rather than simply processing cases. I would..

The practice staff consistently demonstrate a helpful and courteous approach. Both clinical and reception team members are polite and accommodating. The clinicians provide comprehensive and..

I have been a patient at this practice for nearly a decade. The clinical staff, support workers, and reception team have consistently provided good care. It is important to recognise the challenges..

I have become increasingly frustrated with the practice since the merger with the other surgeries. Telephone access has become problematic, with calls frequently going unanswered or the line being..

I spent a considerable amount of time that morning attempting to reach someone at the practice. After submitting an online form describing my symptoms, I was directed to attend an emergency..

I would recommend considering other options before registering at this practice. There are concerns about how medications are managed, which may create potential risks due to what appears to be..

During challenging circumstances, I was disappointed to find that this practice appeared to be offering fewer alternative service options compared to other local surgeries. When I raised concerns..

I'm relatively new to this practice and haven't experienced any difficulties obtaining appointments, receiving prescriptions, or getting prompt replies to electronic communications. The team appears..

I had a very negative experience at this practice. My husband experienced significant health issues after his medication dosage was increased substantially. When we raised our concerns with the..

This practice has experienced a significant decline in service quality. Accessing appointments with a doctor has become increasingly difficult, as unqualified staff members appear to be handling..

This practice was once highly regarded, but the experience has been negatively affected by unhelpful and dismissive front desk staff, particularly when handling telephone inquiries.

The practice has declined significantly in quality. The booking system is now problematic and difficult to navigate, and the team members are unhelpful. I would recommend considering alternatives if..

This practice requires significant improvement. On each occasion I have attempted to access GP services, I have felt dismissed. Online form submissions do not receive responses, and obtaining an..