TL

Tom L. one year ago • From Google

Rating

Poor

Booking system frustrates patients at practice

The employees are friendly, but their scheduling and communication methods are incredibly frustrating. You can only secure an appointment through their system if you happen to be quick enough before 8:30 am daily. Messaging is equally challenging, as their platform deactivates itself before midday. Even more absurd, if you receive a message from the practice after noon, you are completely unable to reply - there's not even a simple response option! It's mind-boggling how such a basic communication feature is missing. This is a clear illustration of why the NHS struggles with inefficiency; such elementary issues could be resolved so easily.

Other reviews for Alwoodley Medical Centre