Church Lane Surgery

Satisfactory primary care experience

I felt let down by the customer service experience at the practice today. The clinical care itself has been excellent and I have no complaints about that side of things. However, my interaction with..

The team here is consistently pleasant and always willing to assist with any needs.

An excellent surgery that operates at high capacity.

HI. Join the surgery in January , this was my second visit . DR. Boyle , has treat me with exceptional care , with 100% understanding my needs , as a patient . Thank you ;

The practice is consistently busy, though the team members are always willing to assist.

I have been a patient at this practice for over a decade and have consistently received excellent and timely care from all members of staff throughout my time here. I feel fortunate to have access..

This is an excellent medical practice. The team members are welcoming and courteous. The clinicians consistently take time to hear what patients have to say. Much appreciated.

Excellent experience with the team at the local surgery. Much appreciated!

Excellent experience across the board, from the clinical staff to the nursing team to the front desk personnel. This appears to be among the finest general practices available.

My concerns with this practice began following the introduction of the new online form system. Since implementing this change, the standard of care I have experienced has noticeably declined. I..

A patient reported being refused entry to this surgery due to not complying with the mask policy. This experience was felt to be disappointing and unfair. The reviewer expressed concerns about the..

I have been a patient here for over two decades and feel the practice has become increasingly disconnected from older patients. The appointment system now requires online booking, which means you..

I have been registered with this surgery for three months and have been attempting to secure an appointment to address my medication management and ongoing health concerns. However, I have..

Getting an appointment at this practice proves to be unnecessarily complicated and deeply frustrating. I visited the practice in person during the holiday period to arrange a follow-up appointment..

Unsatisfactory service experience.

This practice is among the finest I have attended. The reception staff and clinical team are outstanding and demonstrate excellent efficiency.

An excellent GP practice with outstanding service across all staff members. The urgent referral service is a wonderful addition that has proven particularly beneficial for our family's healthcare..

I attended the practice this afternoon to inquire about available appointments and found that my expectations were unfortunately met and even exceeded in the wrong way—entirely unhelpful and of no..

Following an extended period during which I struggled with the psychological barriers preventing me from engaging with healthcare professionals, I have now started to find myself able to communicate..