Rainham Health Centre

The front desk staff are welcoming, approachable and provide excellent assistance. Recently, I needed an urgent appointment and visited the health centre. They had no available slots and suggested I..

I would advise against registering with this practice. The reception staff demonstrated discourteous conduct, and there appeared to be instances of discriminatory treatment and preferential handling..

I have consistently tried to be understanding of the pressures faced by staff at this practice. However, following two recent appointments, I feel compelled to share that my experience has been..

The quality of care at this practice has declined significantly since the departure of a key clinician.

Getting assistance from this practice feels nearly impossible. The service provided is extremely disappointing.

The team demonstrated a helpful and supportive approach throughout my visit.

The service has been disappointing overall. I've had limited appointments with the GP over the past few years, though consultations with nursing staff have been adequate for certain matters. A new..

I rarely leave Google Map reviews unless they deserve five stars, but I find myself agreeing with the other one-star assessments. Communication with this practice is extremely difficult to..

This practice has been disappointing. The staff came across as dismissive and unprofessional, and getting through by phone proved extremely difficult. I was placed on hold and given a queue number,..

I would suggest that others become familiar with this general practice, though I must note that my own experience was quite poor.

I have had an unsatisfactory experience at this practice. The reception staff came across as unwelcoming and dismissive. The clinician does not offer face-to-face consultations. My spouse developed..

Poor service experience. I have been attempting to secure an appointment via the online platform for an extended period without success. When contacting by phone, available slots appear extremely..

The nursing staff member who saw me was exceptionally professional and kind. I appreciate the care and attention provided during my visit.

I felt this practice was not well organised. In my view, the team appeared to lack adequate training and support. I observed what I considered to be inefficiencies in how the practice operated. The..

Excellent team! Really took care and looked after me following my surgery. Helped with medical documentation and scheduling appointments and other administrative matters. The staff member I saw..

The appointment scheduling system and overall process are extremely frustrating and cause considerable difficulty for patients in this area.

The reception team and insufficient staffing levels are creating substantial obstacles to obtaining care, which raises questions about the quality of healthcare provision. It would be beneficial for..

The practice has declined since a particular staff member's departure. The appointment booking system via the app is problematic and doesn't function well. It's unusual for a surgery to lack..

Since 2025 this surgery has drastically deteriorated. Partly due to the change in using an app for appointments which rarely works and is only good for tech savvy so the elderly have no chance. Even..

I have had a very negative experience at this GP practice. I believe the management and operations require significant improvement or oversight. The team members have come across as unhelpful and..