Modality Partnership - West Hull Health Hub
Helen M. 3 months ago • From Google
Great
Booking system needs simplifying
I have consistently had very positive experiences during my consultations at the practice. However, I find the appointment booking system to be somewhat confusing and frustrating to use.
The new system works wonderfully. I completed a form in the afternoon and received an appointment confirmation very quickly afterwards. Much appreciated.
Modality Partnership - West Hull Health Hub
Susan S.
I attended an appointment that was scheduled with a female clinician for a specific examination. However, the appointment did not proceed as expected. I had anticipated receiving one type of blood..
Modality Partnership - West Hull Health Hub
Ana P.
Extremely pleasant experience and the team were very friendly. Much appreciated.
Modality Partnership - West Hull Health Hub
Robert M.
My appointment was arranged with assistance from a member of staff over the telephone, who was very helpful and understanding. The clinician I saw was patient, thorough and understanding, and took..
Modality Partnership - West Hull Health Hub
Chris B.
I have found the practice to be very efficient in managing responses and appointments through the NHS app. Thank you!
Modality Partnership - West Hull Health Hub
Derek I.
The care I experienced was of a high standard and I am very satisfied with the service provided. I would like to express my appreciation.
Modality Partnership - West Hull Health Hub
Terry M.
Seen promptly and the healthcare professional was excellent, putting me at ease and creating a relaxed atmosphere, which was particularly helpful given any initial concerns about the procedure.
Modality Partnership - West Hull Health Hub
David M.
I would like to express my gratitude to the healthcare team for all their assistance and support. Despite the various pressures currently affecting the NHS, they demonstrated professionalism and..
Modality Partnership - West Hull Health Hub
Alan J.
Appointments consistently run on schedule. The entire team demonstrates friendliness and a willingness to assist.
Modality Partnership - West Hull Health Hub
Leslie B.
I've noticed that the waiting times have improved recently, making it easier to get through to someone. However, I'm experiencing difficulties when attempting to schedule my regular injection..
Modality Partnership - West Hull Health Hub
Cheryl C.
I attended an appointment at the surgery and found the clinician to be very caring, friendly and approachable. They put me at ease and provided clear explanations about the proposed approach to my..
Modality Partnership - West Hull Health Hub
Angie f.
The clinician was very approachable and paid close attention to my concerns, providing me with a treatment plan that I hope will address my issue.
Modality Partnership - West Hull Health Hub
Stav S.
This practice provides a disappointing standard of care. The approach to patient treatment appears inadequate, and there are concerns about how resources are being utilised. The overall service..
Modality Partnership - West Hull Health Hub
Neil H.
I have had a positive experience with the medical professionals and team members during my recent appointments.
Modality Partnership - West Hull Health Hub
Manda B.
I haven't noticed any improvement whatsoever; the situation remains as problematic as it has been for years. It's extremely difficult to get through to the practice, and when you do manage to make..
Modality Partnership - West Hull Health Hub
mike f.
Visiting this practice for the first time was a positive experience. The team demonstrated courtesy and maintained a professional manner throughout.
Modality Partnership - West Hull Health Hub
Obianuju L.
The visit went very well and I was quite satisfied with the care received.
Modality Partnership - West Hull Health Hub
lee c.
The practice operates very smoothly and efficiently. The facilities are pleasant and well-maintained. All staff members were helpful and accommodating, and the clinical consultation was excellent.
Modality Partnership - West Hull Health Hub
Frazer N.
The booking process was straightforward and convenient through the automated system. Communication was efficient using the NHS app and text messaging, eliminating the need to wait on phone calls to..
Modality Partnership - West Hull Health Hub
Pat N.
The healthcare professional I saw was genuinely pleasant and provided helpful assistance. I'm grateful for the support received.
Modality Partnership - West Hull Health Hub
Elaine W.