White Rose Surgery

I called early in the morning and had to wait approximately thirty minutes before someone picked up the phone. I found this wait time to be quite lengthy and believe the practice could benefit from..

I recently underwent a procedure at this surgery and was extremely impressed by the entire team who looked after me. From the initial paperwork through to the final stages and everything in between,..

Disappointing experience. On each visit, I have been passed between reception staff without clear direction, and I have missed several appointments as a result. The practice has been unwilling to..

My experience fell short of expectations, and although the service provider contracted by the NHS had significant shortcomings, the overall arrangement felt inadequate. The NHS should carefully..

When visiting this healthcare facility, I observed inconsistent approaches to mask wearing policies. Upon arrival, no masks were required in the reception area, and during the appointment with the..

Excellent medical practice that provides a wide range of procedures in-house rather than requiring referrals to hospital settings.

I have recently switched to the White Rose practice. The reception staff have been very welcoming and supportive. Following my initial visit, I was extremely satisfied with the standard of care I..

The practice appears to have limited staff availability, though the facilities are exceptionally clean.

Unable to get through when calling the practice as the phone lines are never answered. Received a text message inviting me to book an appointment for a vaccination, but upon clicking the link there..

I attended for a procedure and the staff demonstrated exceptional care and kindness throughout. I had no complaints whatsoever. The nursing team were wonderful, providing reassuring support, and..

I have consistently had a positive experience with this practice. The online consultation system has worked well for me, proving more convenient than attempting to reach reception by phone, which..

The phone system takes considerable time to navigate, followed by a lengthy wait before reaching someone. Appointment wait times have varied significantly, ranging from a quarter of an hour to..

The staff members at this practice were among the least courteous I have encountered.

The surgery declined to schedule an appointment within the available two-week window, instead directing me to call at opening time each day to secure an earlier slot. Following hospital..

I have been waiting for several months without receiving any care or updates. Although I was referred for a procedure in early spring, by mid-summer I still had not undergone the operation and had..

A member of the nursing staff here frequently causes delays to appointments and consultations are extremely brief, lasting only around a minute. During these visits, there is minimal discussion or..

I felt redirected by the hospital for dental surgery after having my initial extractions there without discomfort. My first appointment at this practice involved a painful extraction, and I was..

The practice offers convenient opening hours and the reception and clinical staff are friendly and welcoming. However, the overall service experience, including appointment availability,..

I felt concerned about the approach this practice takes toward patient feedback. Upon visiting, I noticed a prominent notice in the waiting area discouraging negative social media posts, with the..

A referral was made for a scan. When I followed up a year later, I was informed that the records could not be located. I was offered the option to arrange another appointment. Despite several months..