Parkgate Surgery

When I was searching for a medical practice in the area, the ratings initially gave me pause. However, a friend suggested I give them a go, and since they were conveniently located, I decided to try..

I found the appointment booking process to be quite frustrating. The requirement to phone in order to schedule a visit is impractical, as getting through by telephone proves extremely difficult...

It is difficult to obtain available appointment slots at this practice.

If it would let me rate 0.1% of a star I'd still think it was too high, the service hasn't been the same since several years ago when there was a change in staffing before the practice underwent..

There is one clinician at this practice with whom I feel comfortable discussing my mental health concerns without feeling like a burden, however I am frustrated by repeated referrals to the local..

I am very satisfied with the care I have received. Since becoming a patient at this practice several months ago, I have found the team to be consistently supportive and the clinical staff have..

I had a very negative experience at this practice. My husband was repeatedly given one diagnosis for his symptoms, but when he was seen at the hospital, a completely different and more serious..

I was relieved to leave this practice. The management appeared ineffective, and the staff interactions were unpleasant. I felt the clinical team lacked competence and was unwilling to provide..

The clinician I saw was a pleasant individual and provided good medical care.

I attended an appointment today and saw a clinician who was genuinely lovely and demonstrated real professionalism. When you need support, the healthcare team are always there to help, and people..

The practice has misplaced important documentation on more than one occasion. I have experienced difficulties with a particular staff member whose manner made me feel uncomfortable during..