Morrill Street Health Centre

I arrived a few minutes past my scheduled time and was asked to complete paperwork again before being turned away without a consultation. The appointment process felt inefficient and frustrating...

I found this practice to be disappointing and not meeting my expectations.

The location information on mapping services directs visitors to an incorrect street. The actual vehicle access point is situated on Morrill Street.

The service experience was unpleasant, with a serious and humourless atmosphere throughout the visit.

Called at opening time and it took over a hundred attempts to get through. Once I finally connected, I was informed that all available telephone appointments had been allocated and was advised to..

This health centre is extremely difficult to access for appointments. Calling at 8.00am results in a lengthy wait to get through, only to be informed that no appointments are available that day and..

This practice falls short of expectations. Attempting to call at 8am results in the line disconnecting without queuing, unlike other surgeries. On certain days, multiple call attempts within an hour..

The nursing staff appear to accomplish more and demonstrate better listening skills.

It is extremely difficult to obtain an appointment at this practice. The telephone lines are frequently unresponsive, with calls being disconnected without assistance. Availability for appointments..

The telephone lines appear to be consistently occupied. I attempted to reach the practice multiple times over a fifteen-minute period during morning hours without success.

Absolutely frustrating. The registration and appointment booking process took three weeks. I arrived for my appointment early in the morning. The receptionist appeared unwelcoming from the outset...

An excellent team. I have been attending appointments with various clinicians for several years. They demonstrate genuine care and the staff members are consistently helpful. The nursing team are..

The appointment booking process has been updated to use a website that I found unclear and unhelpful to navigate. My interactions with the reception team were disappointing, as I felt they were..

The facility is maintained to a high standard and operates smoothly during most appointments, with patients typically being seen at their scheduled time. The entrance features automatic doors that..

Extremely welcoming and supportive throughout the visit.

It is extremely difficult to obtain an appointment at this practice. Calls go unanswered, with the phone being hung up when attempting to reach someone. Appointments appear to never be available. If..

Absolutely dreadful experience. Extended waiting times, sluggish and unhelpful front desk staff. Telephone lines are constantly engaged, making it difficult to reach the practice.

This practice has been disappointing. I was waiting for important test results and felt the response I received was unhelpful. The overall experience has not met my expectations, and I would..

Visited the pharmacy and received medication for a urinary tract infection, but the issue persisted. When I returned to the pharmacy, I was advised to contact my GP as they couldn't dispense a..

I have been attempting to contact this practice for three weeks, and the administrative staff have not been responsive to my calls. I continue to ring daily without resolution. As a result, I have..