Manor Road Surgery
Anonymouse yesterday
Great
Appointment
AverageReception
PoorCleanliness
AverageCare
ExcellentRespect
ExcellentSeen On Time
GreatBrilliant Drs, Absolutely Awful Reception Lady
The doctors and wider team are incredibly helpful and provide a genuine 5-star service. Tracy, in particular, is always exceptionally helpful, professional, and kind. However, I feel compelled to leave feedback for E. a member of the reception team Unfortunately, every interaction that my partner, my son, or I have had with her whether regarding appointments, prescription requests, or general enquiries, has been a negative experience. I have consistently found her to be unhelpful, dismissive, rude, and at times condescending. This stands in stark contrast to the excellent care and service provided by the doctors and the rest of the team. I am sharing this feedback because I value the practice and its reputation. It is disappointing that repeated interactions with one member of staff have left such a poor impression, and I know from other reviews that we are not alone in this experience. I hope this feedback is taken constructively, as the practice otherwise provides an excellent standard of care.
The front desk staff consistently demonstrate a helpful attitude, even during peak times when the phone lines get congested, and they maintain a courteous demeanor. I noticed that one of my previous..
Manor Road Surgery
Layla Z.
I'm puzzled by allegations of racial bias, as my two-decade experience with this medical practice has never revealed any such issues. In fact, the staff and physicians themselves represent a diverse..
Manor Road Surgery
Aline B.
I've encountered the most disappointing medical practice I've ever been registered with. Their attitude towards foreigners is discriminatory, treating me as if paying taxes doesn't entitle me to..
Manor Road Surgery
B M.
I've stopped visiting this place due to the complete lack of customer service, with the reception staff actively discouraging patients. It's truly disappointing because, based on my past..
Manor Road Surgery
Charles R.
The southern hemisphere front desk staff displays the emotional nuance of a charging pachyderm. Incredibly brusque and curt in her communication. All other employees are delightful.
Manor Road Surgery
Bradleah G.
Dr. Clarke stands out as the sole decent physician, while the remaining staff appear dismissive and allow political considerations to unduly influence their medical judgments.
Manor Road Surgery
isatu k.
I have encountered what is potentially the most terrible GP practice in my entire experience. The receptionists are incredibly rude and display racist behavior. After recently moving to Beckenham..
Manor Road Surgery
Carrie S.
I've been a patient at this medical center for over 8 years, and they consistently demonstrate exceptional qualities. Their approach is comprehensive, compassionate, and highly professional...
Manor Road Surgery
Rebecca H.
The front desk and administrative staff truly elevate the quality of this medical practice! I've never encountered a more accommodating, warm, and supportive group of receptionists at a doctor's..
Manor Road Surgery
Pat S.
I've been a patient at this medical practice for over a decade. From the moment you walk in, the staff and healthcare professionals provide top-notch care. When my husband urgently required hip..
Manor Road Surgery
Haydar G.
This medical practice is arguably the most subpar in the region, with discourteous staff from the front desk to the physicians. I'm currently in limbo, awaiting a response from the surgery manager..
Manor Road Surgery
Charlene H.
The staff at this medical facility are consistently exceptional, with the receptionist demonstrating remarkable dedication and going well beyond typical expectations. My mother accompanies my..
Manor Road Surgery
pauline s.
Throughout my decades-long relationship with this medical practice dating back to 1987, I have consistently received outstanding care. The entire team - from front desk staff to nurses and..
Manor Road Surgery
Rossella C.
I'm thoroughly delighted with Manor Rd Surgery. The physicians are exceptional, especially Dr Ullah and Dr Zara (I apologize for not knowing her last name, but she is absolutely phenomenal). The..
Manor Road Surgery
William H.
The front desk staff demonstrate a remarkable lack of competence. They adamantly denied offering complimentary vaccinations for standard travel, despite this being explicitly stated on the NHS..
Manor Road Surgery
Anonymouse
The doctors and wider team are incredibly helpful and provide a genuine 5-star service. Tracy, in particular, is always exceptionally helpful, professional, and kind. However, I feel compelled to..
Manor Road Surgery
Carienne J.
Dr. Alexandra Holdsworth provided exceptional assistance. Her approach is meticulous, swift, and expertly informed. I'm deeply grateful for her and her staff's compassionate and comprehensive care.
Manor Road Surgery
Erika G.
Google knows better than Dr. Holdsworth. I scheduled an appointment after experiencing peculiar symptoms and a delayed menstrual cycle following prenatal vitamin intake. Concerned about the..
Manor Road Surgery
Pamela M.
I've been a patient at the Manor Road GP surgery for an impressive 18 years! Incredible! The entire staff provides outstanding service, handling any issues with genuine warmth, sincerity, and..
Manor Road Surgery
Silvia D.
The medical staff at this practice demonstrate a consistently dismissive and condescending attitude, particularly towards patients who are not native English speakers. Over my two-year experience as..
Manor Road Surgery
Frankie W.