The Brooke Surgery

WhatsApp's latest update is absolutely fantastic

My surgical experience has been deeply disappointing due to physician associates who appear incompetent and uninformed. It feels increasingly challenging to communicate with actual doctors nowadays...

I had an unfortunate experience at the clinic recently. The receptionist mistakenly provided me with an incorrect container for my urine sample. To make matters worse, they insisted I return to the..

Absolutely no complaints about this medical practice. The physicians here genuinely prioritize patient well-being. If you're dissatisfied with your current healthcare providers and are in the..

I recently used the reliable messaging service chat doc on WhatsApp. Hannah a GP assistant who was professional, friendly and fast at responding replied within an hour and offered me an..

An impressively streamlined healthcare experience at The Brooke Surgery, characterized by swift and effective medical attention.

I've found Ask myGP to be a game-changer for managing my health concerns. The app allows me to address various medical issues and obtain prescriptions without the hassle of in-person visits. It's a..

Been with the brook surgery for many years and always found it to be good can be a bit hard to get through on the phone sometimes system not working at all but most times its good.

Initially, I registered with the surgery and submitted a request to a GP, which seemed to be approved. At first, the process felt somewhat complicated, though that might just be my perception...

Consistently demonstrated helpfulness and a willingness to meet my needs.

The surgical procedure itself was excellent. The personnel were incredibly supportive and responsive. They consistently addressed inquiries with impressive speed. Heartfelt appreciation goes out to..

Excellent service, highly organised and streamlined.

Very good practice with fast response

So far my experiences have been positive.

On thursday 12 02 2026 Isaw a clinician the person said they would refer me to see someone about my problem with my feet , as I write this it is Sunday 22, 2 2026, and I haven’t heard..

All staff are super friendly and go out of the way help should you be struggling with anything

Used Chatdoc for the first time it took a while to complete, the response was very prompt . I received an appointment for the same morning, Clare was amazing very knowledgeable, caring , efficient..

When I went for my appointment there was no long wait I was in then out in less than 5 minutes brilliant

Exceptional support from the start. The team has been incredibly prompt in their communication, to the point where even my doctor was impressed by the rapid turnaround in replies.

I consistently receive exceptional service from this practice. My inquiries to the GP are typically addressed on the same day, which is impressive. They even managed to arrange an urgent repeat..