CM

Cheryl M. one year ago • From Google

Rating

Bad

Broken appointments and dismissive staff

I've been consistently misled by the front desk staff, and finding management seems impossible. I've submitted multiple grievances that have been completely ignored. My children's medical appointments have been arbitrarily cancelled multiple times. The NHS urgently needs to examine the serious issues with this medical practice, as something is fundamentally wrong. I've been informed that no appointments are available for cancer treatment care, and I've been told there are no channels to file a complaint or effect any meaningful change. The receptionists are dismissive, constantly talking over patients without genuinely hearing or addressing the underlying concerns.

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