DB

Danielle B. 2 years ago • From Google

Rating

Bad

Broken healthcare system fails patients in need

Another instance of being unable to secure a consultation, despite 111 stating my daughter required medical attention within two hours. She needed to see a general practitioner, and if it were truly urgent, I would have taken her to the emergency room. The appointment booking platform is completely dysfunctional. The process of attempting to schedule a doctor's visit is incredibly frustrating and emotionally draining.

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