KW

Kayden W. one year ago • From Google

Rating

Bad

Broken system fails patients in their moment of need

The new system is absolute garbage, impossible to navigate, and when in crisis, you're simply advised to try again later - though to be fair, they genuinely had no solution. OVERHAUL THIS SYSTEM! I'm thoroughly dissatisfied with its current functionality :( The medical staff - doctors, nurses, and reception - are excellent, but the system undermines their efforts. This has repeatedly failed me. Today, in an emotionally fragile state, I mistakenly selected admin instead of medical and received an unhelpful response. Isn't it OBVIOUS this should be automatically redirected to medical? This is critically important! If I could rate it lower than zero stars, I absolutely would!!! If you're struggling, my recommendation is to seek assistance at the local pharmacy!

Other reviews for Kelvedon & Feering Health Centre