The Brooke Surgery
Anonymouse 10 months ago
Excellent
Appointment
ExcellentReception
ExcellentCleanliness
ExcellentCare
ExcellentRespect
ExcellentSeen On Time
ExcellentBrooke Surgery is the one if the best
After recently moving back to the area, I cannot speak highly enough of Brooke surgery. From the moment you arrive, the staff are welcoming, professional, and genuinely caring. The reception team are efficient, helpful, and always treat patients with respect and compassion, even during busy periods. The doctors and clinical staff take the time to listen, explain things clearly, and make you feel reassured and supported. It’s clear that patient care is at the heart of everything they do supporting patients with both physical and mental health. The level of service, kindness, and professionalism consistently exceeds expectations, and it makes a real difference when you’re feeling unwell or anxious. An excellent surgery that sets a high standard for healthcare and patient care. Highly recommended.
This is a terrible surgery! they don't prescribe medication in a timely or effective manner and do absolutely nothing if you complain even directly to the practice managers ! Me and my family have..
The Brooke Surgery
Anonymouse
Never had a bad experience always seen on time . Seems to be to be a lot easier using WhatsApp.
The Brooke Surgery
Phil O.
A fantastic visit. Compared to my previous encounter at Ket Gen Hospital just weeks ago, this was completely different. The staff were highly competent, the facility was immaculate, and the..
The Brooke Surgery
Martin L Lever
Almost impossible to get an appointment. I've had an appointment made and later changed, because the staff member wasnt suitable to treat me. Using what's app for consultation purposes. How secure..
The Brooke Surgery
Anonymouse
Staff are welcoming, polite, friendly and professional. Questions asked are answered and further information given as required. It was easy enough to get an appointment for the reason I needed.
The Brooke Surgery
Alan Brocklehurst
Having lived in different areas of Greater Manchester and experienced many GP surgeries, we moved to Hyde in 2023 and registered with the Brooke Surgery. Since becoming patients of the Brooke..
The Brooke Surgery
Kathryn kerfoot
I had my asthma review the nurse was amazing i was not rushed and a hood consulation thank you , good customer care
The Brooke Surgery
Anonymouse
there services is very good . and get appointment so quickly
The Brooke Surgery
Olivia M.
I consistently receive exceptional service from this practice. My inquiries to the GP are typically addressed on the same day, which is impressive. They even managed to arrange an urgent repeat..
The Brooke Surgery
Anonymouse
Great practice, every member of staff take time to assist you with your needs, WhatsApp chat system is very helpful in getting you the right care that you need. The practice has improved greatly..
The Brooke Surgery
David hall
Always professional and very helpful.
The Brooke Surgery
grant r.
Quick and straightforward setup, with customer support getting back to me in less than an hour.
The Brooke Surgery
Anonymouse
I Recently used ChatDoc on WhatsApp the response was fast and within 30 minutes I was allocated an appointment. Fantastic reliable service always received from the GP assistants, nurses and..
The Brooke Surgery
Joanne B.
As a newly registered patient, I found the appointment scheduling system straightforward and user-friendly.
The Brooke Surgery
KATHRYN W.
As a relatively recent addition to the patient roster at this exceptional medical practice, I've been consistently impressed by the outstanding level of care and compassion demonstrated by the..
The Brooke Surgery
Anonymouse
Excellent doctors done more for me in 3 years than my previous doctors hattersley practice as done sixty thank you
The Brooke Surgery
Denise T.
Consistently pleased with my general practitioner's responsiveness; whenever I reach out, I receive a telephone consultation on the same day. Much appreciation.
The Brooke Surgery
Greta king
Extremely painful Right hand . On this occasion I felt should have been S/B a Dr. Spoke with PA who prescribed pain relief , pain relief gel, Referral to MSK which took approx 4 weeks. Had to go to..
The Brooke Surgery
Anonymouse
Very good staffs and great professionalism
The Brooke Surgery
Sonia B.
The front desk staff left much to be desired, but the medical professionals were exceptional. I'm awarding four stars solely based on the doctors' performance. It would be beneficial if the practice..
The Brooke Surgery
Anonymouse