St. Mary's Surgery

I encountered "Doctor" Claire Balysz at this medical facility today, and it was an absolute nightmare. She proved to be the most unprofessional and callous healthcare provider I've ever had the..

Absolutely the most terrible general practice medical center! COMPLETELY UNACCEPTABLE

I believe the increased reliance on digital technology during the pandemic has enhanced the efficiency of this medical practice. Their communication channels are highly effective, with an excellent..

I visited the surgery due to an infection, and the receptionist directed me to make a phone call. I had a Facetime consultation with a specialist who then referred me to the GP at Saint Marys..

I contacted the medical practice on Wednesday, December 6th about an error with my prescription - they mistakenly reduced one of my medications by half instead of increasing it! Initially, I was..

Steer clear of this medical office—their service is absolutely terrible.

I called seeking a doctor's callback, but received a text directing me to the Urgent Treatment Centre at Royal South Hants Hospital. I'm baffled how a doctor can make this recommendation without..

The staff here truly exemplify excellence in professionalism and warmth. I can confidently say this is the most outstanding general practice clinic I've encountered. Their receptionist displayed..

Their service is terrible, and the staff comes across as extremely discourteous and unpleasant 😩

Absolutely dreadful e-consulting experience. I was left frustrated after spending time answering questions, only to have the session abruptly terminate right after 7 pm. You'd expect a more..

Even with confirmed diagnoses from both private and NHS providers, I was inexplicably required to undergo another ADHD assessment to continue receiving my medication. The waiting list stretches an..

Unfortunately, my experience with St Mary's surgery has been deeply disappointing. Recently, I approached the customer service desk to request a prescription, and a staff member assured me they..

Absolutely dreadful healthcare practice that should be completely steered clear of. Getting through to anyone on the phone takes an eternity, and they're completely unhelpful regarding vaccinations..

absolute lack of professional medical conduct

I recognize that our government is neglecting the National Health Service, but the situation has deteriorated to such an extent that seeking medical attention is like claiming an alien..

I'm thoroughly disappointed with this medical practice. Attempting to contact them was a nightmare, with no phone number or email available. My daughter contacted 111 over a week ago on a Sunday,..

The most appalling medical practice in Southampton. The complete lack of empathy from receptionist Natalie during our phone interaction was astounding, even when rigidly following her triage script...

absolutely horrendous staff from start to finish, completely clueless, totally uncooperative, and utterly incompetent at Dr. Mead Mathews, St. Mary's. This surgical center deserves to be shut down..

I reached out to the office this afternoon, sometime between 2:30 and 2:40, and the front desk staff was incredibly pleasant and supportive. I managed to secure a consultation for around 4:30 pm,..

I can't help but ponder what the Care Quality Commission or a legal professional might think about the practices of this medical facility.