Burnham Health Centre
Natasha G. one year ago • From Google
Bad
Burnham health centre fails patient's desperate needs
I am planning to switch medical practices away from Burnham health centre. Since 2012, I've been a patient, but over the past 4-5 years, their service quality has dramatically deteriorated. I've been attempting to secure a single medical appointment for nearly five months now. When I visited reception, they were unhelpful and merely suggested I call at 8am the next day. I left devastated, once again having to explain to my employer my inability to obtain medical care. The following morning, I called at 8am, only to be told no appointments were available. I desperately explained my prolonged struggle to get an appointment, emphasizing how this situation was jeopardizing my employment and severely impacting my mental health. Despite my pleas, I received no assistance and was left emotionally distraught. The situation has become so dire that I'm experiencing daily suicidal thoughts. My inability to address my health concerns has resulted in job loss, forced relocation from my rented home, and I fear this ongoing neglect may ultimately cost me my life.
I've been attempting to schedule an appointment for two months, but every time I call, even at 8am, I'm stuck in phone queues for an hour, only to be told no slots are available. Additionally, the..
Burnham Health Centre
Karen L.
Not my regular healthcare provider. Their physiotherapy treatment was truly outstanding.
Burnham Health Centre
VijuSri V.
Absolutely terrible!!!! Scheduling an appointment is completely impossible... I sincerely wish someone would investigate this issue.
Burnham Health Centre
John N.
Excellent resource with significant drawbacks in medical care. If you're experiencing health issues or need professional medical attention, this service falls short. The waiting period for something..
Burnham Health Centre
W R.
Scheduling an appointment here is a nightmare. The lack of a pre-booking system is incredibly frustrating. I've been attempting to secure a slot for seven days now, and it's absolutely absurd.
Burnham Health Centre
Claudia M.
Absolutely awful experience. First call, I was left waiting for 20 minutes only to be abruptly disconnected. Tried again, and this time endured a 35-minute wait, followed by an unhelpful and..
Burnham Health Centre
Lynne M.
Deeply frustrated with this medical practice Previously an excellent clinic, but now impossible to schedule an appointment What happened to their former quality of service? Forced to use their..
Burnham Health Centre
Peter T.
This establishment is an absolute mockery. Even a mockery would at least provide some humor. Without a doubt, this is among the most abysmal healthcare facilities in the Berkshires, not just in..
Burnham Health Centre
Amy G.
The management of repeat prescriptions at this practice is recklessly negligent. As someone with a chronic medical condition requiring continuous medication for nearly ten years across multiple GP..
Burnham Health Centre
John S.
I secured a booking without much delay, though I was required to return to the location after a two-hour interval.
Burnham Health Centre
Helen T.
Scheduling an appointment here is practically impossible, to the point where the service is essentially nonexistent. This healthcare provider is so incompetent that it warrants an official inquiry..
Burnham Health Centre
Liam H.
The medical professionals are pleasant, but the reception team is absolutely terrible. Their patient access system is poorly managed, and the receptionist who handled my call was laughing..
Burnham Health Centre
Anaiya P.
I was promised a callback, but given my work constraints that prevent me from keeping my phone accessible, I deliberately took a day off work. Yet again, no communication came through. This pattern..
Burnham Health Centre
M T.
The new appointment booking process is utterly ridiculous Not only are you forced to use an online platform, but the system freezes when it's at capacity, preventing you from scheduling until the..
Burnham Health Centre
Kate K.
As an NHS professional, I find myself deeply disappointed with the conduct at this medical practice. The reception staff demonstrate a clear lack of proper training in handling patient interactions..
Burnham Health Centre
Angie O.
Utterly appalling. Securing a medical consultation at this facility is virtually unattainable. The nursing and front desk staff are incredibly pleasant and welcoming. But if your goal is to actually..
Burnham Health Centre
David D.
This health centre is a complete disappointment. I visited around midday last week for a blood pressure check, with no line at reception and an empty waiting area. Despite three receptionists being..
Burnham Health Centre
Dailo D.
An absolute nightmare unfolding - my infant is suffering from a high temperature, and we've been attempting to contact them since early morning. They repeatedly promise to return our call, yet hours..
Burnham Health Centre
E G.
I consulted with a delightful physician today (I believe her name was Dr. Hannah Symcox) who was incredibly supportive and kind. Additionally, I've been treated by Dr. Rajsingh, who is truly..
Burnham Health Centre
Ell E.
Scheduling at this clinic is frustrating since I can't book my own appointments, but my child seems to have no trouble getting seen. The staff are friendly and pleasant despite the booking challenges.
Burnham Health Centre
Moon J.