Derwent Practice

Extremely useful. Much appreciated.

I feel obligated to continue using this GP practice as it is my only option. Among the practitioners I have encountered, there is only one whose approach I find genuinely caring and empathetic. The..

The team here, including reception and clinical staff, were pleasant and welcoming.

An exceptionally busy practice that operates at a slower pace, though the team members are wonderfully kind and clearly dedicate themselves far beyond what their compensation reflects. Appreciation..

I was extremely disappointed that no one was available to administer an injection to help my child after a medical episode.

The reception staff's demeanor was unhelpful and detracted from the otherwise excellent and compassionate care provided by the clinical team. There is a clear need for improved training or staffing..

The team at this practice, from those at the front desk through to clinical staff, demonstrated efficiency and a welcoming yet professional manner. I would strongly recommend this service.

Visited this practice on a Wednesday in August. We are British citizens residing abroad. My teenage son had an accident while visiting relatives in the area. We needed to register with a local GP,..

Straightforward and convenient access to medical professionals, with simple booking options available both online and by telephone for appointments throughout the day. Have visited on multiple..

It is quite difficult to reach the practice by telephone, which means we now have to visit the surgery in person whenever we need to speak with someone. The advertised opening hours do not always..

The telephone system could be improved, though the team tends to be helpful when visiting in person. There are various comments elsewhere about the front desk staff. My own encounters with them have..

EXCELLENT CARE AND EXCEPTIONAL SUPPORT.

What a wonderful service. I have attended appointments a couple of times over the last 18 months, and I found the healthcare professional to be a lovely person with an excellent professional manner...

The authorities are encouraging people to receive their booster vaccinations at the earliest opportunity. On three separate occasions, my wife has visited the surgery and attempted to book an..

I'm new to this practice so I don't have much to compare it to. My experience so far has been positive.

Always exceptionally helpful and efficient. I have no complaints about this practice. I come from a background with medical knowledge and maintain high standards. Please continue with this level of..

What a wonderful and helpful practice! I have experienced many General Practices across the UK, and this surgery ranks among the very best. I assisted a family member with registering as a new..

Getting an appointment proved to be quite challenging. I called to request an urgent appointment and found myself second in the call queue. Even after waiting 15 minutes, my position in the queue..

I misplaced a medication for anxiety that requires careful management due to withdrawal risks. I have an existing neurological condition that makes this particularly concerning, yet the practice..

It's simply a medical practice like any other.