Brampton Medical Practice

Attempting to secure an appointment proves extremely difficult, as the only option offered is to call first thing in the morning, only to be informed that no slots are available that day. Contacting..

The building has a step at the front entrance. The back entrance has only one functioning door out of two available. This creates a significant barrier for wheelchair users attempting to access the..

The nursing staff were welcoming when attending for infant vaccinations. The interior of the facility appeared clean and contemporary. However, parking directions from the street could be clearer.

Had another disappointing experience today, and I'm frustrated with the service once again. Unfortunately, this has been the worst practice I've been registered with.

This practice fell well short of expectations. An elderly relative was unable to obtain a home visit despite having significant caring responsibilities at home, with staff indicating he did not meet..

Excellent experience from my initial phone call this morning through to my appointment this afternoon. Much appreciated.

The clinical staff at this practice are excellent, demonstrating genuine care, understanding and attentiveness throughout my visits. I particularly appreciate the supportive approach provided by the..

After spending years travelling, the clinician at this practice was the only healthcare professional who identified the underlying reasons for my partner's health difficulties. A thorough..

The pharmacy service here requires significant improvement, as prescriptions are frequently not ready within expected timeframes. Some members of the reception team could benefit from enhanced..

Disappointing experience overall. Difficulty obtaining appointments and lengthy phone wait times are ongoing issues. Communication could be improved as concerns don't always seem to be fully heard...

To precis an ongoing catalogue of lack of care, lack of professionalism, innacurate information and prescribing and downright dissmissiveness is difficult without boring the reader. Just to say,..

It would be greatly appreciated if telephone lines were answered more promptly. I spent a considerable amount of time waiting on hold before being informed of my position in the queue.

I waited for a telephone consultation to be arranged, but it did not materialise. The reception staff indicated that the clinical team had reviewed the message flagged on the system as requiring..

I would suggest this practice to others.

Generally a satisfactory service, though it has become progressively more challenging to reach someone or connect with the practice by telephone. This morning involved multiple attempts to get..

The appointment ran on schedule today.

Visited the practice this morning and was seen by a clinician who demonstrated a welcoming, attentive, thoughtful and caring approach. They would be a valuable addition to the practice team, and it..

I have been experiencing discomfort for quite some time and attended an appointment with the practice physiotherapist today. The clinician was excellent - engaging, compassionate, and highly skilled..

I was very grateful to the pharmacy for supplying my prescription on a Saturday. I had placed an order for my medication and it was prepared at the usual location, but I mistakenly believed I had..

I'm a patient with serious ongoing health needs and I feel my conditions aren't being treated with the urgency they deserve. I struggle to access appointments for specialist blood work or to be seen..