Honeypot Medical Centre
Yusuf S. one year ago • From Google
Bad
Called but hung up, then turned away for being late
I'm very disappointed with how the surgery handled my appointment. There was confusion around a phone call—I answered but the line disconnected, and when I called back, I felt the staff weren't helpful. When booking, I had made it clear that the appointment time would be difficult for me, so the surgery was aware of this beforehand. Despite this, I managed to arrive only 15 minutes late, but I was turned away without being seen. The receptionist didn't attempt to check with the clinician to see if I could still be accommodated—it would have taken just a few minutes. Instead, I felt there was no real effort to assist me. The doctor I was scheduled to see also made no attempt to consider seeing me. This isn't my usual practice, and I have to say the communication here fell short of what I'd expect. The lack of effort from both reception and clinical staff to help patients is disappointing.
I booked an appointment using the online system and got a response within an hour, which was excellent. I hadn't seen the doctor for nearly two years because the previous method of booking felt..
Honeypot Medical Centre
Kanta H.
The receptionist was very kind and helpful, providing clear guidance on what I needed to do to prepare for my procedure. The nursing staff were also very helpful and efficient, completing the..
Honeypot Medical Centre
Sully H.
I don't normally leave one-star reviews and have had no issues with any other staff at the practice—they've all been excellent. However, I feel compelled to express my disappointment with the..
Honeypot Medical Centre
Mayur S.
The team proved to be quite supportive and accommodating.
Honeypot Medical Centre
Ahmad N.
The staff members were absolutely wonderful. I previously thought that visiting the GP would be an unpleasant experience, but they have completely changed my perspective. They greet me warmly with a..
Honeypot Medical Centre
Martha A.
Absolutely brilliant member of staff. The healthcare professional was friendly, kind and respectful.
Honeypot Medical Centre
Vijay Y.
The practice is well-organised and maintains a tidy environment, making it straightforward to arrange appointments with prompt service delivery. The team members were courteous and provided helpful..
Honeypot Medical Centre
Cristina S.
The healthcare professional I saw demonstrated kindness and compassion throughout my visit.
Honeypot Medical Centre
Lalji H.
Outstanding care with prompt scheduling and comprehensive amenities available at the practice.
Honeypot Medical Centre
P D.
This is a five-star review for the reception team who consistently go above and beyond to assist patients! I would also like to highlight another team member who demonstrates exceptional flexibility..
Honeypot Medical Centre
Ali S.
The appointment was completed promptly, and the team were welcoming and approachable throughout the visit.
Honeypot Medical Centre
Ioana N.
I must say that compared to what friends at other surgeries experience, this practice is remarkably straightforward. While I acknowledge others may have had different experiences elsewhere, this..
Honeypot Medical Centre
Naseema j.
I had a very good experience at Honeypot Medical Centre. The healthcare professional I saw was kind, patient, and professional. They explained everything clearly and made me feel comfortable during..
Honeypot Medical Centre
Maureen S.
I would just like to say that the reception staff and my doctor have both been amazing. Every time I visit the surgery, the kindness of the staff and clinicians has made for a wonderful experience...
Honeypot Medical Centre
Nalini B.
I had a telephone appointment at a local surgery after sharing my details in advance, and I was very impressed with the care I received. The clinician was professional, efficient, and clearly took..
Honeypot Medical Centre
Sruthy t.
I recently attended my local medical center and had a wonderful experience. The nursing staff member I saw was extremely nice, patient, and professional. They explained everything clearly and made..
Honeypot Medical Centre
Habib C.
The team here has been exceptionally kind and supportive. I'm very grateful for their assistance.
Honeypot Medical Centre
Arif R.
An unsatisfactory experience with this general practice.
Honeypot Medical Centre
Dax B.
Honeypot Medical Centre - I would like to commend the reception team who are extremely helpful every time I have called the surgery. At times when you are unwell it's good to hear an encouraging and..
Honeypot Medical Centre
Dee M.
Outstanding medical professionals. Outstanding efficient service. Very good welcoming staff.
Honeypot Medical Centre
Shriti S.