SM

Stuart M. 4 years ago • From Google

Rating

Bad

Calling 103 times for a single appointment

After repeatedly attempting to schedule an appointment via telephone, it's clear that their booking system is fundamentally broken, and I can only confirm what other patients have previously described. This morning at exactly 8 am, I made 103 futile attempts to connect by phone, and I had similarly failed 55 times the day before. When you finally do manage to reach a staff member, they invariably claim no appointments are open and instruct you to call back at 8 am on the same day... it's completely unacceptable!

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