AK

Ashling K. 4 years ago • From Google

Rating

Bad

Cancelled at 11:48 after waiting all morning

These receptionists are absolutely unbearable, making this the most disappointing medical practice I've encountered. Their attitude is disgraceful, with staff members who seem to take pleasure in sneering at patients. I deeply regret not heeding previous warnings before signing up. Despite having a scheduled appointment at 11:40, they cancelled me at 11:48 for supposedly not showing up, even though I was physically present in the waiting area. I witnessed another patient ahead of me engaged in a heated dispute over her own cancelled appointment. The level of customer service is completely unacceptable and utterly shocking!

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