High Pastures Surgery

Constant battle to get, a prescription on time. Despite using the NHS “ app”, upon checking the “app” to verify if my, prescription has been approved. Also instructing the practice, of my choice to..

I have undergone several tests recently and have been receiving care from a healthcare professional at this practice. The clinician has demonstrated professionalism, compassion, and diligence..

I attempted to use the econsult service on Monday, but it was unavailable. Frustratingly, I couldn't get through on the phone either. When I visited the surgery in person, they informed me that..

This practice has been disappointing in my experience, with repeated commitments to address patient concerns that have not been followed through. I have observed that vulnerable patients have been..

I recently relocated to this neighborhood and I must say, my experiences here have been nothing short of positive. On two separate occasions, I found myself in need of their services, and both times..

I'm uncertain why this role is titled as it is, as my experience suggested the staff member was unwilling to listen and appeared indifferent to my concerns.

I have had an excellent experience with this surgery over the past year or so, and I feel it has improved significantly over the last couple of years. The staff are outstanding, helpful, and polite,..

Having recently needed to seek medical assistance, I have found the level of care and support provided by the practice and team to be excellent, which has been very helpful and reassuring.

I have been waiting since January for an administrative matter to be resolved, and as of the second week in May, there has been no progress. I found this experience to be very frustrating and..

I had an extremely disappointing experience with this practice. The lack of communication was appalling, and I never received any follow-ups regarding my concerns. To make matters worse, they..

For the past week, I've been experiencing excruciating pain in my upper arm, which I initially dismissed as a pulled muscle. However, the discomfort has intensified, making everyday tasks like..

I consistently experience significant delays in receiving attention. On multiple occasions, I've been forced to endure hour-long waits, which has become a frustrating pattern. The chronic tardiness..

I had an outstanding experience at this medical practice. The entire staff exhibited a high level of professionalism and were incredibly accommodating. I was seen by a physician assistant who..

I have been a patient at this practice for over two decades. The standard of care provided to the local community has noticeably deteriorated from its previously respected reputation. The..

Relocated to the area and registered with the practice over two years ago. Have attended numerous appointments for various family members and found the experience to be positive. Most consultations..

I have consistently been able to secure appointments without difficulty. The reception team has always been accommodating and supportive.

I recently became a member and have been thoroughly impressed by the exceptional service provided by both the staff and reception. They've gone above and beyond to accommodate me, ensuring I was..

Our family has visited regularly throughout the years, particularly during our children's younger years. The clinical staff have consistently demonstrated politeness and courtesy in all our..

Had a very frustrating experience today with the appointment callback system at the practice in Maghull. I waited considerably longer than expected for a callback, and encountered a significant..

If you are considering registering with this practice, you may want to reconsider. The service was satisfactory prior to recent times, but has experienced a noticeable decline since then. Obtaining..