LM

Lucia M. 10 months ago • From Google

Rating

Bad

Can't get a simple same-day appointment

I am writing to convey my profound frustration with the level of care at your medical facility. Securing a timely appointment seems virtually unattainable. Although instructed to call precisely at 8:30 a.m., I consistently find myself positioned 30th in the queue, only to be informed that no additional patients can be accommodated. Moreover, I have encountered a total disregard for patient care. While struggling with an ear condition, I was dismissively told to manage my issue via telephone, which I find entirely inappropriate and unprofessional. Consequently, I have made the decision to seek medical care elsewhere, as I believe the service provided by your practice falls significantly short of meeting basic patient expectations and demonstrates a fundamental lack of compassion.

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