Glenpark and Teams Medical Practice

We have found our experience at this practice to be quite challenging. Getting through by telephone and arranging repeat medications has proven difficult. The reception team appears to be under..

Disappointing experience at this practice. It is difficult to reach the surgery by telephone, and when contact is made, the staff interaction lacks warmth and attentiveness. There appears to be a..

I am extremely disappointed with what occurred during my visit to the clinic today. My son has been a patient here since birth, spanning seven years. Between 2018 and 2021, he received ongoing care..

I've had only positive experiences at this practice. The clinical staff are fantastic and consistently take patient concerns seriously, delivering effective outcomes. They demonstrate genuine..

Struggled significantly with the appointment booking process. Required numerous attempts before successfully reaching the practice and was offered limited availability options. This presents a..

The reception team at this practice are delightful and consistently provide excellent support. The clinical staff are equally impressive and deliver outstanding care.

Called today to arrange an appointment for my daughter and was informed that advance booking would be required for her to be seen. I'm unclear on the reasoning behind this policy. If I book ahead..

I have experienced difficulties with prescription management on multiple occasions over the years, including instances where prescriptions appeared to contain errors resulting in unexpected charges..

The appointment booking process is disorganised and difficult to navigate. Those with full-time employment may find it challenging to secure a routine appointment. Contacting the practice by..

I've been dealing with a respiratory condition for quite some time and find myself struggling regularly with my breathing. During my recent visit, I spoke with a healthcare professional rather than..

The appointment scheduling system proved to be disappointing.

Excellent clinical staff members who are genuinely supportive. Appointments are scheduled promptly for genuine health concerns and the team is very helpful. Much appreciated.

The staff here are consistently welcoming and genuinely keen to assist with whatever you need. The clinicians take time to listen carefully and offer thoughtful guidance. I particularly appreciated..

Extremely frustrating experience with appointment availability. Promised callbacks do not materialise, and the practice seems to create unnecessary barriers to accessing care. Overall, there is a..

I wanted to leave a positive review that acknowledges the difficulties all GP centres are currently experiencing. When you do manage to reach the reception team, they are helpful and considerate,..

The practice opens at 7am and calling at that time results in a lengthy wait to get through. Once contact is made, appointments are unavailable as they appear to be fully booked in advance, despite..

I have been a patient at this practice for many years, though I have only required their services more frequently in recent times. The reception team have given me the impression that they are..

I would like to highlight the exceptional support provided by a member of the reception team. While other aspects of my experience at the practice have been disappointing and concerning, this..

Excellent practice. Rang in the morning and received a telephone appointment before midday. Much appreciated!

I felt well supported during my late husband's illness. I particularly appreciated the thoughtful phone call and condolence card that were sent to me.