Cherry Hinton Medical Centre

The clinic advises calling at 8am sharp. You'll endure 2 minutes of automated messages outlining their services, followed by a 30+ minute hold time before speaking to someone. Attempting to secure a..

Outstanding customer support with genuinely friendly assistance and prompt responses. Much appreciated.

Satisfactory in all respects. Appointments are readily available. The facility does appear somewhat worn, likely due to NHS budget constraints. Regarding complaints about unfriendly reception staff,..

Over the past several months, my experiences with this medical practice have gotten noticeably better. The front desk staff are courteous and very supportive. The nursing staff perform exceptionally..

This medical practice is OUTSTANDING. The receptionist I dealt with today was exceptionally accommodating and made a genuine effort to resolve my issue. I've consistently received excellent service..

The reception team has really stepped up—they're genuinely eager to assist and treat you with courtesy now. The majority of doctors have improved significantly, though I was fortunate enough to see..

Broomfields has misplaced my son's temporary registration document for the third occasion now. I'm concerned about what's going on with this organization.

More than seven days passed since the hospital mailed a letter about fresh medicine for my wife's significant health condition. We found ourselves having to follow up on this prescription, and the..

The employees can be quite impolite, and scheduling an appointment often requires waiting more than fourteen days. I wouldn't suggest this place to anyone who cares about their wellbeing.

I'd give that practice zero stars if I could. It's a perfect example of how the NHS is gradually being converted to a private system, and deliberately so, not for patients' benefit. Their new..

Cherry Hinton Medical Practice has consistently been excellent in my experience. The entire team performs their duties exceptionally well. Due to recent residential construction in the area, they're..

I've updated my review since the quality of service I've received has notably improved. The NHS app integrates seamlessly with this surgery, and I've noticed that several of my previous concerns..

Absolutely terrible service. Prescription renewals take 10+ days minimum after submission, and reaching an actual person by phone is nearly impossible (and if you do manage it, you'll first endure a..

Awful visit, whenever I visit (for my kids) the staff seems unable to assist me, there are no available slots, they offer no other options... they constantly direct me to call 111 and then refuse to..

5 stars for the reception staff. Both team members demonstrated excellent courtesy and kindness despite having to endure considerable rudeness while I waited for my appointment. However, I was..

I personally registered with complete information, and upon returning after three weeks, discovered that no progress whatsoever had been made. While excuses were offered, there was no genuine..

I've consistently received courteous and respectful service. Everything has been satisfactory. I appreciate the effort you've all put in.

This practice has consistently lacked proper organization, and things have deteriorated significantly since the Cambs GP network took over—they appear to prioritize money over competence. Their..

Outstanding experience! I utilized DoctorLink's online triage tool and received a prompt callback from the front desk staff. Within sixty minutes, I was able to consult with a physician, and my..

Incompetent staff...called repeatedly for 3 days at 8 a.m. during their booking hours, but nobody picked up and the line stayed closed. They finally start responding at 8:15, then put you on hold..