KS

Karbyn S. one year ago • From Google

Rating

Bad

Can't Get Through to Anyone

The medical practice is in complete disarray. When I attempt to contact them by phone, which is my sole option since I'm out of town, I'm met with constant frustration. I've dialed their number four separate times, each instance involving a patient wait until I'm the next caller in the queue, only to have the phone continue ringing without any response. This has occurred four consecutive times, and it is utterly unacceptable. If a healthcare facility provides a contact number and instructs patients to call, how can they justify not answering? This negligence creates unwarranted stress for patients who are potentially already experiencing anxiety about their medical concerns due to the staff's sheer incompetence. The whole situation is utterly reprehensible.

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