West Park Surgery

After 13 years, this is undoubtedly the most disappointing medical practice I've encountered. Trying to secure a GP or nurse appointment is a nightmare - calling at 8:00 AM, then again at 10:00 AM,..

When I rang to make a reservation precisely at 08:03 am, the staff member claimed they were completely full. However, when I requested an appointment for the following day, the person answering the..

I have my daughter, who is 8 years old, registered at this medical practice. Since she is extremely unwell, I called to arrange a doctor's appointment. To my shock, the receptionist claimed they..

I went to West Park Surgery to register my infant, as instructed during a prior telephone conversation. Regrettably, the receptionist's demeanor was notably unfriendly and discourteous. The..

I'm perplexed by the critical comments about this medical practice. The front desk team consistently demonstrates warmth, empathy, and professionalism. They consistently strive to provide maximum..

I would give zero stars for the appalling way they've mistreated my disabled friend who uses a wheelchair. The manager has a serious issue and has now removed my friend from their patient list,..

I guess they're alright, but not particularly useful in my experience. When I called to talk about my prescription, it felt like they were completely disinterested. Just do the job you're getting..

I encountered one physician who comes across as incredibly insensitive, completely dismissing a patient's anxiety by suggesting the symptoms are merely psychological! I've been returning to this..

I've been a patient here with my mother for an extended period, and I'm genuinely perplexed by the negative feedback online! I've consistently encountered nothing but respectful treatment. The..

Avoid this medical facility at all costs. The surgical services are abysmal and completely unreliable. You'll struggle to secure an appointment, and the practice is perpetually overcrowded, making..

Incredibly supportive personnel, immaculate medical facility, and crucially, they demonstrate exceptional skill in distinguishing genuine medical urgencies from unnecessary theatrics. Appointment..

I've been a patient at this medical practice for about half a year now. The front desk team is absolutely wonderful - they consistently demonstrate helpfulness and warmth, which is exactly what you..

I called the medical practice midweek using their answering service for a prescription, but when I went to the pharmacy today, no script was available. The pharmacist helpfully phoned the surgery,..

I had been with this GP surgery since moving into the area and have found it a extremely disappointing experience. The reception staff are shocking and without doubt the cause of the majority of..

I find the female staff at the front desk to be exceptional - they're consistently polite, approachable, and eager to assist. Although I've consulted with multiple physicians, the doctor I'm most..

Completely appalling experience with the front desk staff for the past three weeks while attempting to schedule an appointment. They consistently communicate in a condescending manner, treating..

These medical professionals are utterly incompetent, displaying a complete lack of medical knowledge or competence. Their practice is so abysmal that it defies belief. Anyone genuinely concerned..

Called today, the representative completely ignored me, wouldn't even acknowledge my name, and rudely suggested I contact another department because they were supposedly too swamped. Exceptional UK..

My sister resides just a short 5-minute stroll from this medical practice, yet they refuse to accept her as a patient due to her being outside their arbitrary "catchment area". She struggles with..

Making an appointment now requires using an app, which is incredibly annoying. If you're not tech-savvy, the whole process becomes immensely frustrating. The app system is completely unhelpful, with..